✔️ Fabien Levine Email & Phone Number

Buc, FR

Ville De Paris, Île-de-France, France

The core model of the customer service solution defined for the whole world (Zendesk + Twilio + custom application linked to all CRM / purchased data,…).

Do you want to set up or optimize your global CRM approach to win new customers or develop your online business? I support companies in their digital transformation, from the definition of the strategy to operational implementation, by intervening in the following areas:Databases, data quality, acquisition program, conversion, customer experience, loyalty.

Paris

Challenges: Launch a new business of B2B services in "start-up" mode, define an acquisition strategy, optimize the user experience and develop the brand.- Managing the deployment of the site on the international markets & innovative projects for the customer experience (www.parrot-airsupport.com) on the emerging and strategic sector of professional drones.

Challenges: develop the turnover of Bruneau Group through E-commerce, mobile and social networks. Design and deploy the digital strategy in line with business and marketing objectives. Drive the digital transformation of the company to continually improve the customer experience, especially on the website as could a Director of Commerce online. Team of 13.

Les Ulis

Challenges: going beyond the 10% of Internet sales. Team: 1 person.- Design and manage online campaigns (e-mailing, SEO, SEA).- Define and manage the animation merchandising plan of the website in coordination with the marketing teams (Loyalty and acquisition).- Manage the on-line version of the loyalty program (target: 20,000 customers) in coordination.

Challenges: Launch the Bruneau Group's Ecommerce websites in France, Belgium and Spain, and design exclusive tools and processes to move from a paper and oral culture to a digital culture in order to manage changes in the electronic catalog.- Manage the launch of the E-commerce websites Bruneau.fr, Bruneau.be, Bruneau.es, Maxiburo.fr (eg otto-office.fr)..

Région De Boulogne-Billancourt, France

Challenges: representative of the digital web agency with key accounts customers (commercial role, advisor, coordinator, manager and manager).- Initiation of the strategic reflections of the campaigns, needs analysis by brief, writing of recommendations.- Coordination of projects with internal teams (creation, production).- Reporting and project reviews..

Paris, Île-de-France, France

• Initiation of strategic reflections of campaigns, analysis of needs by brief, writing of recommendations.
• Coordination of projects with internal teams (creation, production).
• Project reporting and reviews.
• Responsible for building customer loyalty.
• Projects:Corporate: www.loreal.com, www.loreal.deContent site: L'Oréal Sun Care.Internal communication: L'Oreal Environnement intranetHR: L'Oréal Group's global recruitment management extranet.

Région De Paris, France

Issues: make a website recommendation for Guerlain (cosmetics / perfumes sector).- Benchmark of the existing.- Terms of reference for the corporate website project.Result: The Management Committee requests an oral presentation of the project to decide the GO / NO GO.

Dea102, Marketing & Strategy

Activities and Societies: Computer developer in PERL language for the intranet site of the university. Student job funded by the IT.

Degree, Marketing & Strategy; Marketing & Finance

Activities and Societies: Challenges: to conduct a sectoral study to commercialize, in complete autonomy, an emerging sector that does not.

Msg, Marketing & Finance

Activities and Societies: Webmaster of the association Sirius.

Baccalauréat C, Mathématiques, Mention Bien