Fábio Manzini Email and Phone Number
Fábio Manzini work email
- Valid
Fábio Manzini personal email
Professional with extensive experience in managing sales and after-sales relationships for B2B and B2C clients, and success in growing revenue, market share and margin (full P&L).Competent in leadership and management, working in the areas of strategy, marketing, sales, commercial and after sales. Specialist in strategic communication and negotiation, conflict management, training, lectures and public presentations.Strong academic background, with an International Executive MBA from FIA / USP, specialization in Sales Management (FIA/USP) and HR (FGV), and several other courses held at renowned national and international institutions.At the moment, with an intensive focus on developing skills in Digital Marketing, Big Data and Artificial Intelligence for application in Helppi.Experience as an entrepreneur. In the corporate world, solid experience in the automotive, home appliance, media and alimentary/beverage.
Helppi
View- Website:
- helppi.com.br
- Employees:
- 2
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Chief Revenue Officer (Cro) And Co-FounderHelppi Mar 2023 - Present -
Senior Business AdvisorHelppi Jun 2019 - Mar 2023São Paulo, São Paulo -
Guest ProfessorFia Business School Mar 2019 - Present -
Profuturo Startup LabFia Business School Jun 2019 - Dec 2019Profuturo Accelerator, with themes on Entrepreneurship and Business Models, Communication and Marketing, Technology Solutions, MVP and Prototyping, Financial Modeling and Investor Views, Legal Aspects and LGPD, Pitch and Shark Tank presentation. -
Consultor / Professor / PalestranteLeandro Morilhas Soluções Educacionais Sep 2020 - PresentSão Paulo, Brasil -
Member Of The Executive Committee For Connectivity And Smart MobilityAbinc - Associação Brasileira De Internet Das Coisas Aug 2021 - Mar 2023São PauloOur goal is to unify and integrate various information sources (data) in circulation in the operation of urban transport companies and transport management bodies, standardizing them and offering better Information Technology services to manage passenger transport with quality, agility, reliability and low cost. -
Nacional Marketing And Sales ManagerJ.M. Voith Se & Co. Kg Jul 2015 - Mar 2023São Paulo, Brasil- Develop and implement a strategic plan in Brazil, creating a value proposition for the portfolio of products and services. Focus on maximizing profitable sales growth, seeking strategic alliances with customers;- Responsible for P&L, sales forecast, market analysis, implementation and monitoring of KPIs;- Leadership and management of the Sales, Commercial and After Sales Teams; with knowledge of the activities and routines of the areas.- Leader in the Servitization process in… Show more - Develop and implement a strategic plan in Brazil, creating a value proposition for the portfolio of products and services. Focus on maximizing profitable sales growth, seeking strategic alliances with customers;- Responsible for P&L, sales forecast, market analysis, implementation and monitoring of KPIs;- Leadership and management of the Sales, Commercial and After Sales Teams; with knowledge of the activities and routines of the areas.- Leader in the Servitization process in Brazil, developing long-term service contracts with focus on added value and TCO (Total Cost of Ownership) and recurrent revenue; managing the contracts;- Leading interface with the sales and after-sales force of OEMs (Mercedes Benz, Volvo, VW and Scania), brand dealers and final customer;- Voice of the customer in the internal processes working together with the Quality Department;- Facilitator for implementing IoT (Internet of Things) and Industry 4.0 in existing products and processes;-Management of Communication Advisory activities (Press relations, marketing, trade shows and exhibitions)- Development and implementation of online sales (e-commerce/ webshop)Legacies:- Sales growth of 365% (2010/2019);- Market share leadership in the main market product for 10 years;- Growth of the customer base by 600%;- Increase from 0% to 35% of recurring revenue;- Definition of strategy, marketing and sales, structuring and implementation of major bus transportation projects for the 2014 World Cup and 2016 Olympics;- Implementation of several methodologies and systems, including CRM (Sales Force); Net Promoter Score; etc. Show less -
Country ManagerPilotfish Networks Ab Mar 2019 - Dec 2020São Paulo Area, BrazilMain responsibilities:- Leadership in the implementation of the company in Brazil and Latin America;- Responsibility for P&L, strategic planning, as well as for the country's growth, revenue and profitability;- Commercial prospecting, business development and partnerships;*Pilotfish was invested by VOITH in 2018 -
Regional Sales And After Sales ManagerVoith Turbo Jul 2012 - Jun 2015São Paulo Area, Brazil- Regional leadership of sales and after-sales teams; responsible for implementing the strategic business plan, forecast and management of the sales process, performance indicators and market analysis;- In the Commercial Area, leadership of activities (preparation of proposals, offers, orders, contracts, overdues, price, management of the company's General Sales Conditions); management of contracts with the public sector.- Leadership of the Technical Assistance area, controlling… Show more - Regional leadership of sales and after-sales teams; responsible for implementing the strategic business plan, forecast and management of the sales process, performance indicators and market analysis;- In the Commercial Area, leadership of activities (preparation of proposals, offers, orders, contracts, overdues, price, management of the company's General Sales Conditions); management of contracts with the public sector.- Leadership of the Technical Assistance area, controlling customer satisfaction KPIs. Responsible for spare parts, technical assistance, budget control and warranty process, reporting to headquarters;- Member of the management board of the Americas and support for other Market Companies; interface with the headquarters in Germany, participating in several forums.- Leadership in the Servitization process in the company; seeking long-term service contracts with a focus on TCO (Total Cost of Ownership) and recurring revenue;- Responsible for participation and management of activities at fairs and events;- In addition to direct contact with the end customer, he is also responsible for the interface with the sales and after-sales force of OEMS and dealers;- Responsible and voice of the customer in the internal process of Quality Analyses; Show less -
Oem Key Account Manager - Man Latin America And Scania AbVoith Turbo Jul 2011 - Jun 2015São Paulo, São PauloResponsibilities:- Implement and manage the company's product portfolio in OEMS;- Leading activities and interactions with OEMS value chain teams - sales; marketing; product, application and service engineering; logistics; quality; shopping; after sales; resellers and dealers;- Leadership in multicultural teams: Brazil, Sweden and Germany;Main achievements:- 50% increase in penetration of the main product family with projects and approvals in these OEMs - projects for… Show more Responsibilities:- Implement and manage the company's product portfolio in OEMS;- Leading activities and interactions with OEMS value chain teams - sales; marketing; product, application and service engineering; logistics; quality; shopping; after sales; resellers and dealers;- Leadership in multicultural teams: Brazil, Sweden and Germany;Main achievements:- 50% increase in penetration of the main product family with projects and approvals in these OEMs - projects for the global market.> 6 Scania approvals (Euro 3 and Euro 5 K-chassis family);> 2 approvals at MAN / VW (family 18280); Show less -
Regional Sales And After Sales SupervisorVoith Turbo Jul 2011 - Jul 2012São Paulo Area, Brazil -
Regional Sales And After Sales CoordinatorVoith Turbo Jul 2010 - Jun 2011São Paulo E Região, BrasilSales and After Sales Manager (region SP, RJ, ES) - representing 80% of turnover - responsible for implementing the strategic business plan according to the overall plan, creating a value proposition for the product portfolio, including services , prices and platforms; focus on maximizing sales growth, identifying competitive trends and actions. - In addition to contact with end customer, I was also responsible for interfacing with the sales force and after sales of OEMs and dealers… Show more Sales and After Sales Manager (region SP, RJ, ES) - representing 80% of turnover - responsible for implementing the strategic business plan according to the overall plan, creating a value proposition for the product portfolio, including services , prices and platforms; focus on maximizing sales growth, identifying competitive trends and actions. - In addition to contact with end customer, I was also responsible for interfacing with the sales force and after sales of OEMs and dealers. - Coordination of the technical assistance activities, leading the team team. - Responsible for the Customer Service process, aiming satisfaction and loyalty. - Responsible also for the Warranty Process (campaigns, budget control), with report to Headquarter. - Responsible for participation and management of activities in fairs and events; Show less -
Service Engineering / Training Facilitator - LatamBsh Home Appliances Group Jul 2006 - Jun 2010São Paulo Area, Brazil- Interface among After Sales department and internal areas of the company (production, quality, logistics, engineering), reporting field information and integrating teams of continuous improvement; - Performing technical, behavioral and commercial training for Authorized Technical Service (STA), Promoters of the brands (Bosch, Continental, GE, DAKO, MABE) and Retails in Brazil and Latin America; - Preparation of training and development of materials; - Development of informative… Show more - Interface among After Sales department and internal areas of the company (production, quality, logistics, engineering), reporting field information and integrating teams of continuous improvement; - Performing technical, behavioral and commercial training for Authorized Technical Service (STA), Promoters of the brands (Bosch, Continental, GE, DAKO, MABE) and Retails in Brazil and Latin America; - Preparation of training and development of materials; - Development of informative technical bulletins for national and Latin American authorized service network; - Technical visits for costumers to evaluate product performance; - Audit visits to STAs to ensure quality standards; - Analysis of technical reports sent by STAs, as well as validation of warranties; - Interface between the Company and Customer Service, aiming best in class customer support. Show less -
TrainerOp Treinamentos Jun 2006 - Nov 2007Campinas Area, BrazilFacilitator in training of personal and professional development, with activities in the areas of Sales, Leadership, Customer Service, Behavior and Motivation; Leader Training and Fire Walking and Neuro-Linguistic Programming.
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Sales And Marketing ManagerPs Company Apr 2005 - Jun 2006São Paulo Area, Brazil- Production of corporate events; - Marketing and Sales Plan;- Leading and training of the teams involved in the events; - Acting with the advertising agency; - Management and negotiation with suppliers; - Funding and negotiation with sponsors;Achievements:Successful production of big entertainment shows with Brazilian music stars; such as Ivete Sangalo, Bruno and Marrone, Charlie Brown Jr, Alexandre Pires, Chiclete com Banana, Fábio Jr, Rio Negro e Solimões and… Show more - Production of corporate events; - Marketing and Sales Plan;- Leading and training of the teams involved in the events; - Acting with the advertising agency; - Management and negotiation with suppliers; - Funding and negotiation with sponsors;Achievements:Successful production of big entertainment shows with Brazilian music stars; such as Ivete Sangalo, Bruno and Marrone, Charlie Brown Jr, Alexandre Pires, Chiclete com Banana, Fábio Jr, Rio Negro e Solimões and many more; Show less
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English TeacherMichigan Valinhos Mar 2006 - Apr 2006Jundiai, São PauloEnglish Language Teacher in VIP Class for Executives -
Student Exchange Program - UkBayswater Secondary College Nov 2004 - Apr 2005Londes, UkExchange program for English language proficiency -
Student Exchange Program - UsaBrowns Wharf Inn Jun 2004 - Nov 2004Boothbay Harbor, MaineStudent Exchange Program with American H2B visa at the Brown's Wharf Inn hotel
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EntrepreneurSuqueria E Lanchonete Vereda Tropical Aug 2003 - Jun 2004Jundiaí, SpEntrepreneur in the family cafeteria located in the city center, with the famous "half moon cake" (delicious brazilian snack)! Total success!
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Sales ConsultantM.Officer Nov 2002 - Aug 2003Jundiaí, São PauloB2C Sales Consultant, responsible for creating customer portfolio and loyalty to the brand. -
Marketing TraineeRed Bull Nov 2001 - Dec 2002São Paulo Area, BrazilAs a Marketing intern at Red Bull, I participated in the startup of the SBM Project (Student Brand Manager), whose main objective was to develop marketing actions, sampling, market research, branding activities, mapping of points of sale, support to sales reps, identification of new niches market and participation / organization in Red Bull events. -
Sales ConsultantGrupo Bandeirantes De Comunicação May 2001 - Oct 2001Jundiaí, SpB2B Sales Consultant, aiming to sell commercial ads insertions in the local and national grid of the station. Direct contact with Advertisers, Agencies and Producers. -
Sales ConsultantThe Coca-Cola Company Apr 1999 - Sep 2000São Paulo Area, BrazilB2B sales consultant, responsible for a portfolio of 300 clients, with the objective of making them loyal to the company's complete portfolio. - Attendance to several KPIs (positivation, product mix, billing, margin); - Prospecting new clients; - Coordinator of Merchandising activities; - Coordination of promoters and repositories; - Campaigns for launching products and sampling. -
EntrepreneurBrunela Bakery Feb 1998 - Apr 1999Jundiai- Leading and managing my own Bakery;- Experience in the administrative area and customer service; - Purchasing and inventory management; - Leadership of employees; - Launching own brand of breads, marketing planning.
Fábio Manzini Education Details
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International Executive Mba -
Entrepreneurship And Innovation -
Management -
Management, Service And Marketing -
Management, Innovation And Marketing -
Statistics -
Business And Administration -
Project Managment -
Human Resource Management -
Communication And Journalism -
Ete Vasco Antonio VenchiaruttiConstrução Civil -
Data Programming
Frequently Asked Questions about Fábio Manzini
What company does Fábio Manzini work for?
Fábio Manzini works for Helppi
What is Fábio Manzini's role at the current company?
Fábio Manzini's current role is Chief Revenue Officer and Co-founder.
What is Fábio Manzini's email address?
Fábio Manzini's email address is fa****@****.com.br
What schools did Fábio Manzini attend?
Fábio Manzini attended Instituição De Ensino Profuturo - Fia Business School, Faculdade De Economia, Administração E Contabilidade Da Universidade De São Paulo, Harvard Business School, Sda Bocconi, University Of Cambridge, Harvard Business School, Vanderbilt University - Owen Graduate School Of Management, Fundação Getulio Vargas, Fundação Getulio Vargas, Pontifícia Universidade Católica De Campinas - Puccamp, Ete Vasco Antonio Venchiarutti, Grupo Anchieta.
Who are Fábio Manzini's colleagues?
Fábio Manzini's colleagues are Karina Gouveia, Stéfani Alves, Samantha Dias Catula, Elaine Santos, Rodrigo Lima, Raphael Serafim, Francisco Lima.
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Fábio Manzini
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