Fabio Raffaele Bortone Email & Phone Number

Palo Alto, California, United States

Led the bar of a high-end restaurant and successfully dropped the bar-cost from 22% of total sales to 9%, while increasing the sales 10%, capping the yearly revenues at $ 350k.Exceeded guest expectations and provided the highest level of service, maintaining healthy business relations with clients, ensuring high customer satisfaction.Streamlined bar procedures accomplishing a significant reduction of the service delivery time.

Palo Alto, California, United States

Pursued a multi-tasking mindset, while maintaining a high level of organization and remaining detail oriented.Developed a strong connection between the bar team and the floor team, previously inconsistent resulting in a better inter-department communication with a consequent faster service.Applied time-management skills to plan service, resulting in >98% customer satisfaction.

Genzano Di Roma, Latium, Italy

Planned and opened this company with an investment of € 20k. Grew yearly revenues from 0 to € 120k in 3 years .Trained and introduced with pride, awareness and passion almost 200 students in the beverage industry with a placement percentage up to 70%.Planned, produced and managed bar caterings on a monthly basis for trusted clients up to 1500 guests.