Empowering local and multinational organizations to establish data-led talent engagement strategies and compelling Employer Branding strategies.Conducting external and internal brand image surveys.Developing Employer Value Propositions.Running and facilitating online and on-site global workshops and focus groups.Supporting the Sales organization.Drive project success aligning with client and Universum’s objectives.Set, monitor, and achieve project KPIs including completion rates, timelines, quality, and budget adherence.Effectively manage project budgets and resources to optimize margins and contribute to revenue goals.Enhance client satisfaction through NPS metrics, ensuring deliverables consistently meet or exceed expectations.Cultivate strong client relationships, identify upselling opportunities, and collaborate with sales for additional services/products.

Social media management, paid advertising management, performance marketing management, content creation and copywriting for 12 markets on 8 different social media platforms.Editor in chief of the monthly newsletter and owning manager for the CRM.

Project management for all the Italian CRM (customer relationship management) activities for 5 international brands.Copywriting, translation and content creation.Project management for the development of banners for 5 international brands on all the European activities, leading a team of three people.Influencer management and social strategy for cross-brand activities and special projects.

Social media management, copywriting, content creation and community management for 6 corporate pages.Creative development of newsletters and email marketing communications. E-commerce product pages optimisation.2 days a week at the Mattel office, where I served as assistant to the Digital Marketing Manager.

Daily update of the Spotlime application.Copywriting for event pages.Copywriting for corporate articles.Copywriting for e-mail marketing communications.

Implementation and development of communication strategies on social networks.Influencer management.Social media management and community management.Copywriting and content management for corporate pages.Video production and editing.

Translation:- from English to French;- from French to English;- from Italian to English;- from English to Italian.

Translation from/to English and French.Welcome desk.Telephone operator.Graphic advice and support.