Treinamento comercial para linha de caminhões, ônibus, semirreboques e máquinas.

Workshops Speaker in Creativity Economy- World Creativity Day e World Creativity Festival

Director for Fleets, Rental Companies and Banks. Core business: B2B digital platform for evaluating used cars, online transfer, system for shopkeepers, integrator, market place, lead management, used car evaluation application, dealer management, Data Intelligence, Automotive Market Intelligence and Buying and Selling Platform sale of used cars and commercial vehicles.

Designer and facilitator of experiences and workshops:.TEAM BULDINGFUTURE LEARDERSHIPCO-CREATION IN SOLUTION OF COMPLEX PROBLEMSIDEA LABORATORIESORGANIZATIONAL CULTURE, STRATEGY AND MINDSETindividual mentoringNew business:PODCAST DEVELOPMENT AND PRESENTATIONCases:Amazon, Scania, Livelo, Fenatran, Faculdades FMU, Grupo Maroni, Transportes G10 / Pamorama, EMB/Companies that Move Brazil and Compasso Coolab.Methodologies with learning in "hands-on" practice.Podcaster Coffeetalks BRConsultancy | Podcast | Mentoring | Workshop & Meetingswww.coffeetalks.com.br@coffeetalksBR

Innovation processesImplementation in digital transformation (agile culture, digital mindset, agile methods)Workflow design and application of processes and procedures.Creation of Policies and Procedures Manuals.Development of performance indicators (KPIs) and results meetings.Continuous improvement concept.

Reporting directly to the General Director of Scania, managed a team of fifteen employees in Back Office areas such as Treasury, Sales Management and Special Projects. With the objective of transforming to an agile culture, developing new business, thinking and execution models. Main deliveries:• Led process modeling, creation of flows and manuals in accordance with the Compliance area and guidance obtained in face-to-face meetings with the Central Bank. Created risk matrix, mitigating financial and reputational risks.• Developed electronic controls to monitor the risks of the portfolio of 20,000 consortium shares, reducing financial losses by approximately R$20 million per year.• Digitalized the monthly billing of 13,000 customers, bringing efficiency to the process and resulting in an 80% decrease in operational labor.• Transformed the format of the consortium assembly from a face-to-face event to be calculated at Caixa Econômica Federal, generating savings of R$ 1 million/year.• Led the entire team to implement the Scania Sales Force Application tool, changing the sales process and back office 100% to digital, eliminating the use of paper.Developed, led and applied training with zero cost, such as:• Program focused on digital transformation for 100 employees, focusing on digital mindset and agile methodologies.• Digital format training in the use of the Scania Sales Force Application, using Storytelling technique for more than 300 salespeople across the entire Scania dealer network.• Consortium digital format training for 80 sales assistants from the Scania dealer network.• Using Design Thinking, created a new methodology for building a Business Plan with the Board and other managers.• Developed a methodology to transform employees' mindsets, becoming the main digital transformation program for the company and for the market, www.coffeetalks.com.br• Participated in several innovation and process design events at the Swedish school Hyper Island.

Reporting directly to the Commercial Director, managed a team of twelve Regional Managers and a portfolio of over R$1 billion in credits sold annually.• Transformed the sales concept of the entire commercial area, comprising 400 Salespeople and 80 Dealership Managers, into an area specialized in financial assistance to customers (Scania RAIO-X Program).• Commanded sales campaign launches throughout Brazil in more than 100 dealerships.• Lectured at Scania Sales Conventions in Brazil.• Represented the largest loyalty program in the transport and logistics segment in the world, the Scania Family, with more than 50,000 customers. He traveled throughout Brazil and to countries such as Argentina, Chile, Mexico, USA, France, Portugal, Germany, Czech Republic, Spain, Italy, England, Holland and Belgium, accompanying Scania's main clients in Brazil.• Accompanied Scania's major customers on a visit to the editions of the world's largest transport fair, the IAA in Hannover, Germany.• Visited Scania customers in Europe, together with groups of Brazilian carriers, in order to get to know the operation and best management practices.• Searched and developed partnerships with Unions, transport groups and cooperatives such as Valelog in Lajeado/RS, Coopercargo in Joinville/SC, Coocamar in Maringá/PR, CTS in Sorocaba/SP, among others.• Worked in the NEXTGEN Scania program for 3 times, the largest business succession program in the transport segment, accompanying the successors of the main companies in Brazil in various educational events such as HSM EXPO and HYPER ISLAND, among others.

Reporting to Scania Latin America's Treasury Director, coordinated the Back Office team with ten employees, supporting more than 100 dealers in Brazil and the entire commercial team of Scania Consórcios.• Implemented the Scania Production System with a process-focused culture, using Lean methodology in mapping and design to reduce waste, continuous improvement and create KPIs.

Reporting to Scania Latin America's Treasury Director, created the area with a focus on profitability and customer retention with a customized approach.• In 3 years, it achieved a business retention rate of 60%

Led the implementation of active marketing for lead generation, supplying the sales funnel of the commercial area.

Supported commercial teams from concessionaires throughout Brazil, to assist customers in special projects.• Organized and participated in major events for clients.• Lectured about the transport market in several events.• Trained dealership sales teams.

Sales back office Scania´s Dealers - Brazil

Responsible for accounts payable, cash flow, bank control and investments.

UX Advisor for all restaurants: Lanchonete da Cidade, Bráz Pizzaria, Pirajá, Astor, Bar Original, Venga, Bota Gallo and Bráz Tratoria.

Credit Cooperative Battistella Group - Partnership Battistella and Scania Consórcio