I'm a professional with over 10 years' experience, moving between management, technology and data. My career started very early, at the age of 10, working in family businesses and, at 17, I entered the corporate world. Since then, I have developed a broad vision of business, working from production to sales, with a passion for solving problems and promoting the growth of both companies and people.I graduated in Business Administration to broaden my skills, which opened doors for me in the corporate market. I had my first contact with planning and traffic in contact centers, which was essential for my growth. I worked for renowned companies such as Amil, Sitel, Teleperformance, Concentrix and Grupo Travelex Confidence, where I reached leadership positions such as BI Coordinator and Development Coordinator.I was responsible for leading teams focused on process automation, optimization of strategic reports and IT governance, always seeking efficiency and quality. At decisive moments, I played a key role in projects that prevented the closure of operations in Brazil and implemented improvements that reduced costs and optimized processes, raising the quality of the work environment. On another occasion, I restructured critical areas such as RTB (Run the Bank) and CTB (Change the Bank), always with a focus on delivering transformative results.I am fluent in English and Spanish and am currently studying German. If you are looking for a professional who combines technological innovation, leadership and a strategic approach focused on results, I am open to new challenges that will allow me to make a significant contribution.
