Fabio Caetano

Fabio Caetano Email and Phone Number

Customer Service and Collaboration Latam Sr. Manager @ Johnson & Johnson
State of São Paulo, Brazil
Fabio Caetano's Location
São Paulo, São Paulo, Brazil, Brazil
Fabio Caetano's Contact Details
About Fabio Caetano

Experienced Customer Service Logistics Manager with a demonstrated history of working in the hospital & health care industry. Skilled in MAP, DMAIC, Value Stream Mapping, English, and Continuous Improvement. Strong operations professional graduated from Fundação Getulio Vargas / FGV.

Fabio Caetano's Current Company Details
Johnson & Johnson

Johnson & Johnson

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Customer Service and Collaboration Latam Sr. Manager
State of São Paulo, Brazil
Website:
jnj.com
Employees:
100890
Fabio Caetano Work Experience Details
  • Johnson & Johnson
    Customer Service And Collaboration Latam Sr. Manager
    Johnson & Johnson
    State Of São Paulo, Brazil
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  • Johnson & Johnson
    Customer Service & Collaboration Latam Sr. Manager
    Johnson & Johnson Mar 2024 - Present
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  • Johnson & Johnson
    Process Improvement Leader Latam - X Sector (Cons, Jan, Medtech)
    Johnson & Johnson Aug 2021 - Mar 2024
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  • Johnson & Johnson
    Customer Service Manager Medical Devices
    Johnson & Johnson Mar 2020 - Aug 2021
    Brazil
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  • Johnson & Johnson
    Service Excellence Manager
    Johnson & Johnson Feb 2018 - Mar 2020
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  • Johnson & Johnson
    Cls (Customer And Logistics Service) Operation Manager
    Johnson & Johnson May 2016 - Feb 2018
    São Paulo
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  • Philips
    Supply Chain Manager
    Philips Oct 2013 - May 2016
    • Responsible for all material MasterData in Healthcare Brazil (MD product creation; NPR (Non product related MD creation)); ANVISA product requirements MD creation + labeling MD control; Fixed asset MD creation; Tooling MD creation; HS control code; Fast Line update (customer’s flag)• Guarantee the expectations of express level importation in 5 days (5D process)• Manage customs issues in Brazil• Management of exports for USA and Rebalancing• Manage all warehouses in Brazil (4)• Development for logistics operations in Brazil; Management of ANVISA and all necessary regulatory agencies• Manage inventory accuracy, suitability and distribution of equipment;• Control inventory of approximately Eur 57M• Implement the F&D strategy in Brazil and get the best benefit cost equation• Develop a distribution & reverse logistics strategy in Brazil• Guarantee meeting the customers deadline• Manage the FAST LINE program for VIP clients• Manage shipments / controls and returns of equipment on demonstration in Brazil• Manage Purchasing team in following tasks: Acquisition of productive and unproductive materials and services in Brazil; Development and monitoring of suppliers and service providers;Administration of contracts• Manage, through local resources, the levels of: Cyclical Accounts, Annual inventories and reconciliations, Inspection processes and internal and government audits, Traceability, Inventory optimization, Scrap & Exports. Reinforce the process of returns of DEFOA parts• Manage and lead projects that seek gains in productivity, control or profitability, aligned with the strategic plan of Commercial Operations• Management of remote and multifunctional teams• Develop management teams• Pursue engagement and motivation of the team to achieve the proposed KPIs.• Develop the team to deliver projects following globally recognized and applied methodologies such as Lean 6 Sigma.
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  • Chem-Trend
    Supply Chain Coordinator
    Chem-Trend Jan 2012 - Sep 2013
    • Responsible for Materials: Receiving, internal logistics, supply production line, release orders, billing and shipping. Improvement projects in the area; use of general warehouse (external); layout review seeking logistics lean process.• Development of new logistics operators; Elaboration of the qualification process with prerequisites check list for activities making the process standardized, independent and benchmark for new deals;• Management Planning, Scheduling and Production Control: responsible for production plan to delivery 30% of sales orders in 24 hours; Follow-up daily and constant; Management of demand changes for the finished goods and its impacts on the manufacturing load and on materials as well; additional costs and impacts on CM; High degree of negotiation with sales, purchasing and production; cost Analysis; scheduling for preventive maintenance.• Management Materials Planning: responsible for the planning of RM imported and local, control of deadlines in accordance with the current Forecast; Meetings with another departments to control and define action for materials in "slow moving" (low turnover); Developing Forecast for suppliers; Implementation of the re-order point• Critical analysis of Monthly Forecast revised and responsible for the S&OP process, linking operations and sales areas toward the customer's needs with the highest efficiency in the production, analyzes of points of failure, actions, changes, costs and deadlines.• Monitoring of targets and indicators (KPI) and development of action plan for indicators off target;• Recruitment and selection of new employees and performance appraisal.• Management of cyclical inventory process with accuracy of 99.60 %.•.Key-user of ERP Totvs / Microsiga areas: inventory, receiving, shipping, production planning and materials, scheduling and automation in data collection. Responsible for process mapping, assessment of adherence, process changes and end-user training.
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  • Chem-Trend
    Materials & Production Planning Supervisor
    Chem-Trend Sep 2010 - Jan 2012
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  • Chem-Trend
    Materials & Production Planning, Scheduling And Control Analyst
    Chem-Trend Jan 2005 - Aug 2010
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  • Chem-Trend
    Chemical Technician
    Chem-Trend Apr 2001 - Dec 2004
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  • Chem-Trend
    Quality Trainee
    Chem-Trend Jun 2000 - Apr 2001
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Fabio Caetano Skills

Six Sigma 5s Lean Manufacturing Continuous Improvement Supply Chain Management Supply Chain Manufacturing Erp Value Stream Mapping Product Development Negotiation Dmaic Process Improvement Quality System Strategic Planning Microsoft Excel English Production Planning Business Process Improvement

Fabio Caetano Education Details

Frequently Asked Questions about Fabio Caetano

What company does Fabio Caetano work for?

Fabio Caetano works for Johnson & Johnson

What is Fabio Caetano's role at the current company?

Fabio Caetano's current role is Customer Service and Collaboration Latam Sr. Manager.

What is Fabio Caetano's email address?

Fabio Caetano's email address is fc****@****.com.br

What schools did Fabio Caetano attend?

Fabio Caetano attended Fundação Getulio Vargas / Fgv, Fac, Puccamp.

What skills is Fabio Caetano known for?

Fabio Caetano has skills like Six Sigma, 5s, Lean Manufacturing, Continuous Improvement, Supply Chain Management, Supply Chain, Manufacturing, Erp, Value Stream Mapping, Product Development, Negotiation, Dmaic.

Who are Fabio Caetano's colleagues?

Fabio Caetano's colleagues are Lucimara Almeida, Atiki Singhal, Larry Katz, Sri Hari Sakamuri, Yutaka Kato, Ramesh R, Carine Creminger.

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