Fabio Carminati Email & Phone Number

Milan, It

Milan, Lombardy, Italy

Manage presales and business development activities focusing on Innovation

Italy

Support PreSales and Business Development activities for Tier 1 clients in Italy and Balkans

Italy

• Work within EMEA Customer Solution Team to support presales and business development activities.• Identify business opportunities within existing customers and prospects• RFP and RFI answering management working with Sales, Product, Analytics, Partners, Operations, Finance teams to define and consolidate proposition and commercials.• Present at and Influence C-Level decisions• Main focus on Tier 1 Banks, Financial Houses and Telcos• Measured on ACV and Qualified Pipeline generation

Italy

• Work within Commercial Strategy team to support Go To Market activities and new products launch at EMEA level: from new product concept to Business Case definition, funding approval, delivery, market launch working with Sales, Product Management, Analytics, Delivery, Finance, Marketing, Legal and Compliance teams. • Strategic Market Plan definition support and execution monitoring• Innovate identifying new technologies and partnerships to improve and develop offering• Measured on New Business and EBIT

Milan Area, Italy

• Responsible for ITSM, monitoring, DevOps offering and services reporting directly to Atlas Reply Partner• Starting from Customer needs scouting and identification, manage sales, deployments/setup of ITSM, monitoring and DevOps solutions and services.• RFIs, RFPs, and RFQs answering process management• Offering, Contracts and invoicing process management working closely with internal Legal and Financial departments• Account management working with Technical, Operation, Marketing, Product Management, Procurement teams on customer side• User requirement analysis, software design, release planning, development and test management.• Vendor Partnerships management (ServiceNow, HPE)• Staff recruitment and suppliers management • Main customers in the Finance (Intesa, ICBP) and Retail (Carrefour) sectors• Measured on revenues and margins

Milan Area, Italy

• Manage deployments of mobile email and instant messaging solutions in EMEA / LATAM marketplaces through carriers and OEMs working closely with Technical, Marketing, Product Management, Procurement teams on customer side.• Contracts and invoicing process management working closely with internal Legal and Financial departments• User requirement analysis, software design, release planning, development / branding / localization and test management. • Internal teams relationship management: software release planning, software quality and compliance to specifications evaluation working with Product Management and Operation teams based in USA, Development and QA teams in China, Customer support in Manila, PMO and SW Design Architecture teams in UK.• Troubleshooting and software maintenance management• Internal and external reporting documentation management• Internal and external customer support teams training• Pre-sales and Post-sales support• Products roadmap definition support

• Manage customisation, community, editorial services on web, wap, IVR, SMS/MMS channels both for B2C and B2B in a fast-growing market working closely with Sales, Products, Delivery, Operation, Finance and Legal teams reporting directly to CIO• User requirement analysis, software design, release planning, development and testing management using internal resources, contractors and external suppliers. • Internal customer requests and relationship management• External suppliers management: NDAs, RFQs, Contracts, orders. Evaluation and negotiation of quotes, software release planning, software quality and compliance to specifications.• Troubleshooting and software maintenance management• Staff search and recruitment• Pre-sales support and offering management

• Manage web and wap projects dealing with the self-care portal www.190.it on behalf of Vodafone Italy coordinating Vodafone internal and external suppliers resources • User requirement analysis, software design, release planning, development and testing management working closely with Consumer and Corporate marketing and business teams, Delivery and Operation departments. • External suppliers management: Evaluation and negotiation of quotes, software release planning, software quality and compliance to specifications.• Planning of Software releases in a production environment. • Troubleshooting and software maintenance management

• provide consultancy services on customer premises (Philips Aachen, Jumpy, Mediolanum Assicurazioni, B2Biscom)

• User requirements analysis, web application project and development• Pre-sales support and offering management

Executive Master Of Business Administration (Executive Mba), Executive Mba

Software Engineering