Fabio Gregorio Email & Phone Number

São Paulo, Brasil

- Providing exclusive service (VIP account manager) to the game's main buyers, also providing services to other relevant players, connecting with over 6.5k registered contacts.- Preparing a summary of the main customers for the purpose of future actions and to understand the players' profile, in order to provide a better experience with the product/company, solidifying retention and relationships.- Monitoring and recording the daily list of top buyers, contacting them based on unique strategies depending on each customer's profile, through: personalized actions, purchase bonuses, general experience survey, free in-game items, and even trivial conversations.- Checking the list of inactivations and reactivations of the main product every day, making active contact and recording/analyzing customer behavior so to facilitate future strategies.- Being aware of, and most importantly being present in the various communities surrounding the product, also being mindful of potential vulnerabilities that could negatively impact the application's economy.- Fundamental participation in live actions by selecting customers based on their general analysis, considering how to boost sales and progression of their VIP status, in addition to how we can improve their relationship with the game.- Frequently in charge of changing events in the game, with the general community, purchases data and several other criteria in mind.- Assisting and monitoring of the support team, emphasizing the customer experience.- Sending gifts and personalized letters to customers at unexpected times.- Active contact with the list of birthdays, overseeing the shipping of gifts by the supplier; VIP status conversion; provision/collection of daily feedback on the game's main events in the community (+22k participants).- Strategic appeasement of excessive customer frustrations.- Moderating in-game chatrooms.

São Paulo, Brasil

- Customer service on WhatsApp and email (Blip and Zendesk), providing support and providing follow-up.- Moderation in in-game chat rooms.- Service and monitoring of the product's Fanpage (+277k likes).- Daily report of the main cases in order to pass on technical problems to the responsible sector.

Embu Das Artes, São Paulo, Brasil

- Administer medications, as prescribed and guided by the healthcare teamhealth.- Excessive care considering COVID-19.- Accompany patients in routine and emergency consultations.- Act as a link between the person being cared for, the family and the healthcare team.- Listen, be attentive and show solidarity with the person being cared for.- Communicate to the healthcare team about changes in the person's health statuscared for.- Encourage leisure and occupational activities.- Help with mobility and physical activities, such as: walking, sunbathing and exercisephysicists.- Help with hygiene care.- Stimulate, help and prepare the patient's food.

Embu Das Artes, São Paulo, Brasil

- Administer medications, as prescribed and guided by the healthcare teamhealth.- Act as a link between the person being cared for, the family and the healthcare team.- Listen, be attentive and show solidarity with the person being cared for.- Communicate to the healthcare team about changes in the person's health statuscared for.- Encourage leisure and occupational activities.- Help with mobility and physical activities, such as: walking, sunbathing and exercisephysicists.- Help with hygiene care.- Stimulate and help with feeding.- Other situations that are necessary to improve the quality of life and recover the health of that person.

São Paulo, São Paulo, Brasil

- Prepare food (salty and sweet) with the help of specialized staff.- Organize the venue to receive customers, both environment and food.- Serve food and drinks.- Keep the area organized.- Monitor the progress of the children's party, communicating possible problems to different teams.- Assistance in monitoring children's activities.

São Paulo, São Paulo, Brasil

- Serve food and drinks.- Keep the area organized.

Embu Das Artes, São Paulo, Brasil

- Serve food and drinks.- Keep the area organized.- Personalized service with elderly clients.

São Paulo E Região, Brasil

- Support for activities carried out by the school secretariat.- Responsible for guiding students about behavioral norms.- Contribute to the integration between school and community.- Collaborate in the development of the school's pedagogical proposal.- Scanning of documents.- Customer Service.

São Paulo E Região, Brasil

- Instruct students in computer rooms.- Monitor their steep progress.- Control access to the school environment.- Assist teachers in developing special classes.- Customer service.

Cotia, São Paulo, Brasil

- Active contact to communicate actions and promotions.- Monitoring dentists' schedules.- Assistance with the customer service team.- Participate in personalized events in order to acquire customer data.- Pamphleting.