Customer Success
Current
Aug 2024 - Present
AeroLeads people directory · profile
Fabio Gregorio Email & Phone Number
Customer Relationship Management
at
Idiomus
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Customer Relationship Management
Location
São Paulo, São Paulo, Brazil
Company size
Who is Fabio Gregorio? Overview
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Quick answer
Fabio Gregorio is listed as Customer Relationship Management at Idiomus, a company with 4 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Fabio Gregorio.
Fabio Gregorio previously worked as Customer Success at Idiomus and Customer Relationship Management at Pipa Studios. Fabio Gregorio holds Bacharelado, Jogos Digitais from Pontifícia Universidade Católica De São Paulo.
Company email context
Email format at Idiomus
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Idiomus
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Profile bio
About Fabio Gregorio
Dedicated professional with over 14 years of diverse experience, including customer service, CRM management, and elderly care. I worked for 4 years at Pipa Studios, starting as a support attendant for 1 year and 3 months, honing my communication and problem-solving skills in a short period of time. Subsequently, I transitioned to the CRM area, where I stayed for 2 years and 3 months, leading strategic actions that resulted in significant gains for the company.Prior to that, I worked as an elderly caregiver for 5 years, providing personalized care and emotional support, developing deep empathy and the ability to handle delicate situations.Currently, I am specializing in SQL (PostgreSQL), seeking to expand my technical skills and enhance my data analysis capabilities to optimize CRM processes and strategies.I am passionate about understanding and anticipating customer needs, as well as creating solutions that provide exceptional experiences. I am always looking for new challenges that allow me to apply my expertise in customer service, CRM, and data analysis to generate value and strengthen customer relationships.
Current workplace
Fabio Gregorio's current company
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Idiomus
11 roles
Fabio Gregorio work experience
A career timeline built from the work history available for this profile.
Customer Relationship Management
- Providing exclusive service (VIP account manager) to the game's main buyers, also providing services to other relevant players, connecting with over 6.5k registered contacts.- Preparing a summary of the main customers for the purpose of future actions and to understand the players' profile, in order to provide a better experience with the.
Sep 2021 - Nov 2023
Customer Service
- Customer service on WhatsApp and email (Blip and Zendesk), providing support and providing follow-up.- Moderation in in-game chat rooms.- Service and monitoring of the product's Fanpage (+277k likes).- Daily report of the main cases in order to pass on technical problems to the responsible sector.
Jul 2020 - Sep 2021
Caregiver
Autônomo
- Administer medications, as prescribed and guided by the healthcare teamhealth.- Excessive care considering COVID-19.- Accompany patients in routine and emergency consultations.- Act as a link between the person being cared for, the family and the healthcare team.- Listen, be attentive and show solidarity with the person being cared for.- Communicate to.
Nov 2019 - Jul 2020
Caregiver
Autônomo
- Administer medications, as prescribed and guided by the healthcare teamhealth.- Act as a link between the person being cared for, the family and the healthcare team.- Listen, be attentive and show solidarity with the person being cared for.- Communicate to the healthcare team about changes in the person's health statuscared for.- Encourage leisure and.
Jun 2015 - Feb 2018
Waiter
- Prepare food (salty and sweet) with the help of specialized staff.- Organize the venue to receive customers, both environment and food.- Serve food and drinks.- Keep the area organized.- Monitor the progress of the children's party, communicating possible problems to different teams.- Assistance in monitoring children's activities.
Feb 2014 - Dec 2016
Jan 2014 - Feb 2014
Waiter
- Serve food and drinks.- Keep the area organized.- Personalized service with elderly clients.
Oct 2015 - Jan 2016
School Organization Agent
- Support for activities carried out by the school secretariat.- Responsible for guiding students about behavioral norms.- Contribute to the integration between school and community.- Collaborate in the development of the school's pedagogical proposal.- Scanning of documents.- Customer Service.
Dec 2012 - Jan 2014
It Teacher
- Instruct students in computer rooms.- Monitor their steep progress.- Control access to the school environment.- Assist teachers in developing special classes.- Customer service.
Feb 2010 - Jan 2012
Telemarketing
- Active contact to communicate actions and promotions.- Monitoring dentists' schedules.- Assistance with the customer service team.- Participate in personalized events in order to acquire customer data.- Pamphleting.
Sep 2009 - Jan 2010
Team & coworkers
Colleagues at Idiomus
Other employees you can reach at idiomus.com. View company contacts for 4 employees →
IB
Ian Bittencourt Pereira
Colleague at Idiomus
Rio De Janeiro, Brazil, Brazil
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SM
Sara M. De Queiroz
Colleague at Idiomus
Fortaleza, Ceará, Brazil, Brazil
View →
LA
Lizandra Alves
Colleague at Idiomus
Recife, Pernambuco, Brazil, Brazil
View →
JA
Júlia Alpino
Colleague at Idiomus
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
RL
Rachel Leone
Colleague at Idiomus
Salvador, Bahia, Brazil, Brazil
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EM
Edmilson Marques
Colleague at Idiomus
São Paulo, Brazil, Brazil
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EQ
Emanuelly Queiroz
Colleague at Idiomus
São Sebastião Do Paraíso, Minas Gerais, Brazil, Brazil
View →
JN
Juliana Nizer
Colleague at Idiomus
Curitiba, Paraná, Brazil, Brazil
View →
FH
Felipe Hupsel
Colleague at Idiomus
Salvador, Bahia, Brazil, Brazil
View →
RC
Rebecca Cunha
Colleague at Idiomus
Salvador, Bahia, Brazil, Brazil
View →
Ian Bittencourt Pereira
Colleague at Idiomus
Rio De Janeiro, Brazil, Brazil
View →
SM
Sara M. De Queiroz
Colleague at Idiomus
Fortaleza, Ceará, Brazil, Brazil
View →
LA
Lizandra Alves
Colleague at Idiomus
Recife, Pernambuco, Brazil, Brazil
View →
JA
Júlia Alpino
Colleague at Idiomus
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
RL
Rachel Leone
Colleague at Idiomus
Salvador, Bahia, Brazil, Brazil
View →
EM
Edmilson Marques
Colleague at Idiomus
São Paulo, Brazil, Brazil
View →
EQ
Emanuelly Queiroz
Colleague at Idiomus
São Sebastião Do Paraíso, Minas Gerais, Brazil, Brazil
View →
JN
Juliana Nizer
Colleague at Idiomus
Curitiba, Paraná, Brazil, Brazil
View →
FH
Felipe Hupsel
Colleague at Idiomus
Salvador, Bahia, Brazil, Brazil
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RC
Rebecca Cunha
Colleague at Idiomus
Salvador, Bahia, Brazil, Brazil
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1 education record
Fabio Gregorio education
FAQ
Frequently asked questions about Fabio Gregorio
Quick answers generated from the profile data available on this page.
What company does Fabio Gregorio work for?
Fabio Gregorio works for Idiomus.
What is Fabio Gregorio's role at Idiomus?
Fabio Gregorio is listed as Customer Relationship Management at Idiomus.
Where is Fabio Gregorio based?
Fabio Gregorio is based in São Paulo, São Paulo, Brazil while working with Idiomus.
What companies has Fabio Gregorio worked for?
Fabio Gregorio has worked for Idiomus, Pipa Studios, Autônomo, Oca Tupiniquim, and Espaço Terra.
Who are Fabio Gregorio's colleagues at Idiomus?
Fabio Gregorio's colleagues at Idiomus include Ian Bittencourt Pereira, Sara M. De Queiroz, Lizandra Alves, Júlia Alpino, and Rachel Leone.
How can I contact Fabio Gregorio?
You can use AeroLeads to view verified contact signals for Fabio Gregorio at Idiomus, including work email, phone, and LinkedIn data when available.
What schools did Fabio Gregorio attend?
Fabio Gregorio holds Bacharelado, Jogos Digitais from Pontifícia Universidade Católica De São Paulo.
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