Fabiola Estrada Email & Phone Number

Monterrey, Nuevo León, Mexico

Space Planning & Design; Engineering; Data & Drawing Management; Leadership and Collaboration for AMER West Region.

Monterrey Area, Mexico

Space Planning & Design, Data & Drawing Management, Capacity Feasibility & Optimization

San Nicolás De Los Garzas Area, Mexico

* Design and Implementation of Data Centers as well any site categorized as Mission Critical.* Coordination of projects with Clients, Partners and Suppliers for internal adaptations/implementation of telecommunications sites.* Updates of layouts in Autocad.* Supervision and coordination on site altogether with suppliers.

San Nicolás De Los Garzas Area, Mexico

* Project coordination for Technological Innovation and Services Development (iTDS) area.* Coordination of areas involved in the process of developing new services/products together with the Architect in chief in order to ensure that the new service/product that will be implemented meets the company quality standards.* Confirmation of service requirements to start the transition to the operation process.* Definition of scope, time and costs for planning and design of a new approved service.* Validation of the successful implementation of test environments and the documentation of testing plans to ensure their proper execution, as well as the certification of new devices for those services that are in the transition to the operation phase.* Quality assurance of planning for the integration to production of new services.* Validating the service migration or BETA testing has been completed without any critical and/or high severity open issues. Lessons Learned review.

San Nicolás De Los Garzas Area, Mexico

* Project coordination for Preferred Customers and support in activities for special projects (Proactive PM).* Analysis of service orders to identify customer needs.* Creation of Project Integral Plan and Statement of Detailed scope, identifying deliverables, exclusions and restrictions, as well the requirements matrix.* Follow up of access delivery and purchasing/delivery of devices.* Coordination of maintenance windows for services deliveries and quality tests.* Coordination of follow up meetings and project status reports according to customer needs (frequency and format).* Prevention and/or resolution of issues presented during the project life cycle and that could impact the final delivery date.

Monterrey Area, Mexico

* Coordination of Massive and Strategic Projects and inputs required on change implementations.* Change issues resolver together with Build Services manager to assure the change windows, improvements and coordination in the approval process.* Definition of best practices related to change approvals, metrics and tendencies. Reports and monitoring of metrics.* Mexico Network Build Services process owner, responsible for the creation and implementation of policies, KPIs, SLAs with areas related to network processes, Implementation procedure and best practices. Provide training for new personnel.* Point of contact for Mexico Network Build Services engagement, reviewing and evaluating project requests and assigning resources for their completion.* Administration, follow up and update of design templates.* Network Project Management System (NPMS) support and training* Update and administration of process document, procedure document, project dashboard and team's database.* Business Office* Business Recovery Coordinator (BRC) participating in testing process of Continuity of Business (COB) plans related to the business recovery.

Monterrey Area, Mexico

* Mexico Network Integration process owner, responsible for the creation and implementation of policies, KPIs, SLAs with areas relatedto network processes, Implementation procedure and best practices. Provide training for new personnel.* Point of contact for Mexico Network Integration engagement, reviewing and evaluating project requests and assigning resources fortheir completion.* Monitoring project goals, reviewing them for completeness and accuracy on time, cost and quality, and evaluating their efficiency andperformance to make sure that project execution is on target* Preparing reports through collecting, analyzing and summarizing information from network projects, while reviewing implementationprocedure and its performance to improve success rate* Administration of hiring, exit and personnel changes and updates of SIRH structure, reporting lines, etc* Coordination and follow-up for training and certification of personnel, ensuring compliance of the Corporate Policies* Coordination and monitoring of Corporate Initiatives* Responsible of maintaining the documentation of valid, reliable, and useful records, capable of supporting the functions and business activities in accordance with the Record Management Policy

- Analyzed carrier trouble tickets to determine the SLA (Service Level Agreement) fulfillment and when necessary prepared a penalty notification letter.- Prepared recommendations or notifications to upper management as a result of trouble ticket analysis, in response to detecting a failure pattern in long distance and local carriers.- Delivered an executive performance report on a weekly basis

- Made project books and as-built drawings in AutoCAD and Micro Station for engineering projects. - Engineering project management system administrator, responsible for updating the backbone network's external and internal plant information.- Elaborated and implemented processes for continuous improvement and resource optimization.- Responsible for creating quality, performance and productivity reports for the engineering department.- Engineering project management system consultant and trainer.- Responsible for organizing meetings and taking minutes to evaluate the company's annual goals.

Certificate In 2D Design Basics, Graphic Design, Communications

3D Rendering For Design And Workshop, Design

Escritura Creativa, Creative Writing

Bachelor Of Architecture, Architecture

Education record