Executive Team Leader
Accelerated advancement (4 promotions over 6-year tenure) to become executive team leader in $29M location with 130+ employees. Drove sales by overseeing the guest service, in-stocks and visuals of departments equalling $15 million of annual store sales.Acted as leader on duty, as well as completed opening and closing store procedures.Provided operational and fiscal leadership and maintained presentation/service standards. Directed multiple departments (Presentation, Hardlines and Grocery).Executed corporate programs, promotions and policies; and drove optimal guest satisfaction and team member productivity.Key Results:•Excelled in motivating team leaders and team members. Developed four entry-level associates to leadership positions.•Nominated to attend ‘LEAD’ a process that prepares executive’s for a store management position.•Propelled Stuart store through worst-to-first turnaround, transforming district’s lowest ranked store (#9 out of 10 in Electronics Attachment Rate scores) to #2 out of 50 stores in the group, along with •Fast Service in Electronics score to #1 out of 50 stores (2010).•Created a food safety culture to achieve a top score on regulatory food safety visit, resulting in removing the store from the Red Food Safety Store Focus List.•Received an outstanding store and department visit from the Target Vice President (2009).•Led successful start up and grand opening of soft lines department at the Palm Bay store opening (2009). Exceeded in reducing shortage of soft lines departments by .20 %.•Completed 6 week management training program & development courses, including topics on Managing Conflict, De-escalation, Organizing Your Time & Resources, Thinking & Speaking on Your Feet, Building Collaborative Relationships, Understanding Generational Differences, Leading Through Change & more.•Earned four-time honors as “Great Team Hero” (2005, 2007, 2008, 2009)