Fachri Ramadhan Email & Phone Number
@mekari.com
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Who is Fachri Ramadhan? Overview
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Fachri Ramadhan is listed as Operational Excellence - Senior Service QA Associate at Mekari Talenta at Mekari, a company with 501 employees, based in Gambir, Jakarta, Indonesia. AeroLeads shows a work email signal at mekari.com and a matched LinkedIn profile for Fachri Ramadhan.
Fachri Ramadhan previously worked as Senior Service QA Associate at Mekari and Service QA Associate at Mekari. Fachri Ramadhan holds Bachelor'S Degree, Business Administration, Management And Operations from Universitas Terbuka.
Email format at Mekari
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About Fachri Ramadhan
Results-driven Quality Control Specialist with a diverse background in risk mitigation, field quality assurance, and operations. With a keen eye for detail and a passion for ensuring top-notch project delivery, I have successfully contributed to the growth and success of prominent organizations in the e-commerce and financial technology sectors. Driven by a passion for quality assurance and a commitment to excellence, I consistently strive to deliver outstanding results. I am eager to leverage my expertise and contribute to the success of organizations that value innovation, efficiency, and continuous improvement.Complementing my professional experience, I hold a Bachelor's degree in Business Administration, Management, and Operations from Universitas Terbuka. I have also acquired valuable certifications in communication skills and data analytics.
Fachri Ramadhan's current company
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Fachri Ramadhan work experience
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Service Qa Associate
- Monitoring and ensure the quality of Go Live project from Activation Team is in accordance with the SOP ( QC Check setup and MR Training Competency Form )
- Review chat from user Talenta to Customer support is in accordance with the SOP and Service Excellence
- Developed and implemented a customer support protocol that improved customer service quality by IQS96%
- Evaluate and Audit client's satisfaction for each project
- Create detailed, comprehensive & well structured score planning align with OKR
- Identify, Record, Documented the progress of every task with development tools ( Zoho CRM andTableau)
Quality Control Specialist
My responsibilities as Quality Control Specialist: - Monitor and ensure the quality of the Go Live project from the Activation Team is in accordance with the SOP.- Evaluate and audit customer satisfaction for current flow in each division.- Create detailed, comprehensive & well-structured score planning aligned with OKR.- Identify, record, and document the.
Merchant Risk - Qa Strategic
My Responsibilities as a QA Risk MitraShopee:- do a Sample Check with a metrix flow ( Same buyer, same device, Deployment SOP, and Patern Trx) for new acquisitions of field sales mitra shopee.- Update tracker for a daily checking new acquiring mitra.- Create weekly and monthly report for a new acquiring checking.- Recalibrate evidence from the suspected.
Merchant Risk - Field Quality Assurance (Mitra Shopeepay)
My responsibities as a Field QA:- Conduct mitra shopee site visit- Monitor, review and evaluate field team & Office team activities- Fraud detection (internal & external) and escalation- Conduct deep-dive analysis to identify optimization suggestion.- Provide daily, weekly, monthly report.
Merchant Risk & Operations - Qa Admin
My responsibilities as a QA Analyst:- Checking deployment and fraud detection all regional merchant activation Shopeepay and Mitra Shopeepay.- Maintenance data analyst inhouse and vendor activities.- Manage and binding revision data after checking end of the month with field sales team.- Analyst issue who came from field team and coordinate with team sales.
Qc Offline Sales
Quality control jobdesc: -Checker document from sales offline before hand over to finance and bank -monitoring and follow up sales team to report and revision document -handling non finance and finance document -reporting to team QA, finance,activation,and sales team about document controller.-compile data check if have a problem.-Calibration new SOP and.
Sales Support Administrator
Admin sales support with job desc:-be a mystery shopper for modern channel merchant OVO-Train and supervise a merchant who being coorporate with OVO-Make Report data about activities Training And Mystery Shopper-Verification data from smartsheet to kuffido ( Maindata base OVO)-Handling file administratiion sales and sign of agreement vendor-Submit Merchant.
Data Entry Specialist
Jobdescription as data entry:Scanning Hard Data and check Data before input to systemOperating Scanner and PrinterWorking by Target
Store Cashier
Job Description as Cashier staff and PIC Staff operational: -Cashiering with SOP and friendly to customer-Making Report Cashier Before opening and Closing Store-Handle Admin Operations liked Stock opname and Admin Petty cash-Reporting to store leaders
Colleagues at Mekari
Other employees you can reach at mekari.com. View company contacts for 501 employees →
Shafira Nurafifah Rahma
Colleague at MekariEast Jakarta, Jakarta, Indonesia, Indonesia
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AG
Alfananda Gibran
Colleague at MekariWest Java, Indonesia, Indonesia
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AW
Andy W
Colleague at MekariSurabaya, East Java, Indonesia, Indonesia
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DA
Dwike Aprilia Setianti
Colleague at MekariWest Java, Indonesia, Indonesia
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IW
Ivan Wunardi
Colleague at MekariJakarta, Jakarta, Indonesia, Indonesia
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ZR
Zuhara Rahmania Nurul
Colleague at MekariJakarta, Indonesia, Indonesia
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JS
Jefri Setiaji
Colleague at MekariBanten, Indonesia, Indonesia
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RZ
Rahmat Zhank
Colleague at MekariJakarta, Jakarta, Indonesia, Indonesia
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HY
Handoko Yulius
Colleague at MekariJakarta, Jakarta, Indonesia, Indonesia
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KJ
Kopral Jono
Colleague at MekariMakassar, South Sulawesi, Indonesia, Indonesia
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Fachri Ramadhan education
Bachelor'S Degree, Business Administration, Management And Operations
Social Sciences
Frequently asked questions about Fachri Ramadhan
Quick answers generated from the profile data available on this page.
What company does Fachri Ramadhan work for?
Fachri Ramadhan works for Mekari.
What is Fachri Ramadhan's role at Mekari?
Fachri Ramadhan is listed as Operational Excellence - Senior Service QA Associate at Mekari Talenta at Mekari.
What is Fachri Ramadhan's email address?
AeroLeads has found 1 work email signal at @mekari.com for Fachri Ramadhan at Mekari.
Where is Fachri Ramadhan based?
Fachri Ramadhan is based in Gambir, Jakarta, Indonesia while working with Mekari.
What companies has Fachri Ramadhan worked for?
Fachri Ramadhan has worked for Mekari, Shopee, Alodokter, Ovo (Pt Visionet Internasional), and Pt Edi Indonesia.
Who are Fachri Ramadhan's colleagues at Mekari?
Fachri Ramadhan's colleagues at Mekari include Shafira Nurafifah Rahma, Alfananda Gibran, Andy W, Dwike Aprilia Setianti, and Ivan Wunardi.
How can I contact Fachri Ramadhan?
You can use AeroLeads to view verified contact signals for Fachri Ramadhan at Mekari, including work email, phone, and LinkedIn data when available.
What schools did Fachri Ramadhan attend?
Fachri Ramadhan holds Bachelor'S Degree, Business Administration, Management And Operations from Universitas Terbuka.
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