Facundo Castro Email & Phone Number

Mexico City, Mexico

México

- Proactively support the mission of the local operation, consumer satisfaction and liquid strategies. - Actively support the development of the local operation and integration across the organization. - Develop a leadership team with the Project Managers that can effectively manage the delivery of services in collaboration with all the stakeholders. - Provide leadership in developing the culture and environment that supports integrity within global structure. - Foster an… Show more - Proactively support the mission of the local operation, consumer satisfaction and liquid strategies. - Actively support the development of the local operation and integration across the organization. - Develop a leadership team with the Project Managers that can effectively manage the delivery of services in collaboration with all the stakeholders. - Provide leadership in developing the culture and environment that supports integrity within global structure. - Foster an environment of inclusion where diversity and creative thinking is valued, taking the local operation to the next level. - Actively search for continuous quality improvement, identifying and implementing best practices, and supporting the transfer of such best practices to the global team. - Is accountable for the quality performance of the local operation and ensuring successful operational performance, providing on going assessment/analysis of operating results, facilitating process- es that result in the elimination of duplicate resources and taking appropriate actions necessary achieve the established objectives. - Develop tight relationships. - Foster an environment which actively demonstrates that continuous quality improvement is an operating tenet of the local operation; identifies and implements best practices and supports the transfer of such best practices to global team. - Oversee business operation, achieves consistency in governance and responsibilities, and identifies opportunities for consolidation global team functions. - Accountable in HH.RR for lead Team. Show less

Argentina

Coordinator of Engagement Team that ejecute the following tasks: - Monitoring and administration of social networks (Facebook, Twitter, Instagram, Youtube) for recognized global brand. - Develop of monthly and ad hoc reports. - Approval of the content grid. - Follow advertising investment - Customer Service (follow-up of reclaims and potential crises). - Real time coverages. - Contact and relationship with influencers and superfans. Knowledge of brands, projects… Show more Coordinator of Engagement Team that ejecute the following tasks: - Monitoring and administration of social networks (Facebook, Twitter, Instagram, Youtube) for recognized global brand. - Develop of monthly and ad hoc reports. - Approval of the content grid. - Follow advertising investment - Customer Service (follow-up of reclaims and potential crises). - Real time coverages. - Contact and relationship with influencers and superfans. Knowledge of brands, projects and customer. Integration of the Care team with the areas of Creativity, Reporting, Accounts and Planning. Review of results obtained by the team to make recommendations to each agent to overcome their limits. Preparation of internal management reports. Show less

- Development of Plans Editorials which define monthly content to be shared on digital channels of the brand.- Writing of local content and adaptation of regional and global parts.- Moderation of publications that users in different channels of the brand.- Support to Customer Service area of the brand to respond to customers and solve specific cases.- Monthly analysis of competition.- Monthly metrics report on the actions undertaken by the brand to… Show more - Development of Plans Editorials which define monthly content to be shared on digital channels of the brand.- Writing of local content and adaptation of regional and global parts.- Moderation of publications that users in different channels of the brand.- Support to Customer Service area of the brand to respond to customers and solve specific cases.- Monthly analysis of competition.- Monthly metrics report on the actions undertaken by the brand to monthly reports. Show less

Website that provides information and services to young people who live or want to live alone.

Argentina

Develop strategies and moderation in Social Media for important local and regional brands.

Elaboration of regional website content. Develop strategies and moderation in Social Media for important local and regional brands.

Collaborating website to Clarín.com. A site dedicated to providing information and services on disability issues.

Producción y salida al aire de microespacios radiales acerca de las últimas noticias sobre las Series de TV.

Medición y análisis de la aparición de los principales candidatos a diputados en siete diarios nacionales. Trabajo realizado por el Instituto de Comunicación Social de la Universidad Católica Argentina.Principales responsabilidades:• Seguimiento de los diarios Página 12 y Ámbito Financiero

Degree Of Communication Journalism

Carrera acreditada internacionalmente por el Consejo Latinoamericano de Acreditación de la Educación en Periodismo (CLAEP).

Diplomatura En Marketing Online, Marketing