• Building good channel for long term relationship with operators and enterprise customers.• Approached for new opportunities with right person, time to qualify and close deal such as dealing with operators, enterprise client, vendors.• Market study and segmented target customer and create sales pipeline.• Negotiation with operators, vendors, customers for exchange business.• Negotiated and closed long-term agreements with new clients in assigned territory.• Developed trading bilateral agreements with operates and providers.• Negotiated, prepared and signed contracts with clients.• Researched and identified opportunities for account growth, account penetration and market expansion.• Proactively finding appropriate solutions to expected problems.• Carry out all necessary studies, analyses and cost calculations with the aim of minimizing the cost of international services.• Analysis of data, and market needs to build right strategy/KPI’s for the business.• Worked with marketing teams to create, deploy and optimize effective campaigns for clients.• Developed team communications and information for commercial team and support.• Participated in commercial meetings to discuss new services, IoT, digital marketing opportunities.• Led Sales, Commercial team in delivery of Interconnections with operators, supplier, resulting increase revenue.• Supported needs of Inside Sales, Account manager and support team with skill and efficiency.• Act as escalation point for any request (technical, commercial, ordering, billing, etc.) made to Carriers.• Lead Routing mangers with new routes for improved QoS.• Monitoring the sales index and business analysis with historical data.• Abreast the market needs and trending such as WhatsApp business, A.I, IoT, Digital marketing.• Penetrate new markets in Europe, Asia, America, LATAM and Africa with proper international capacity forecast strategy.

• A2P SMS global sales and Planning, developing and managing A2P SMS messaging business and value-added services• Proven ability to build relationships at all levels of an organization.• Commercial activity management, Business Development and Business/Sales plan.• Responsible and leading the team in more than area (Sudan, Egypt, Jordan and Qatar).• Provide Business requirements to product team.• RFP & Contracts and financial reports.• Resolved conflicts and negotiated mutually beneficial agreements between parties.• Assisted C-Level with easy make decisions and to promote the new strategy responsibilities.• Increased customer satisfaction by resolving Messaging platform issues.• Supported needs of Technical, Account Managers, Inside sales, Support Team with skill and efficiency.• Dealing with third party\operators to get competitive links to improve the delivery channel and profit.• Collected data and performed customer needs analysis.• Participated in meetings to discuss new added values opportunities.• Drove operational improvements which resulted in savings and improved profit margins.• Contributed to team results in fast-paced customer care environments.• Plan and design new international routing plan with the aim of minimizing cost.

• Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.• Monitored sales team performance, analyzed sales data and reported information to area managers.• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.• Mentored junior account management professionals to develop skills and increase company revenue.• Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.• Created training program for lower level inside sale employees to increase sales and customer satisfaction.• Obtained pricing deals, negotiated contracts and solidified beneficial agreements.• Resolved problems with high-profile customers to maintain relationships and increase return customer base.• Prepared client budgets by reviewing all client billing and managing monthly invoices.• Maintain customer relationship and customer satisfaction.• Coordinate between the Technical and Marketing Divisions in other way.• Fault Management; follow up with technical team on the pending issues (support tickets).• Following\Testing on new service between third party\operators and technical developer.• Manage\follow up\prepare the stats revenue share reports with calculate our sharing revenue.• Reports on all interactivity services statistics in terms of numbers of messages revenues, problem and suggestions for improvement.• performance by regular audits and sanity checks, using statistics from the VAS nodes and issued the invoices.• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.