Unifonic

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Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses. Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs. Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide. With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7. For additional information about Unifonic, please visit their website at https://www.unifonic.com/. #Unifonic #OnePlatformForEveryConversation #Omnichannel #CloudCommunciations #CustomerEngagement #CustomerExperience #DigitalTransformation

Company Details

Employees
483
Address
Hamad Tower, King Fahd Branch Rd, Riyadh,saudi Arabia 12212,saudi Arabia
Industry
Information Technology & Services
HQ
Riyadh, Saudi Arabia
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News

Unifonic Obtains ISO 42001 Certification for Responsible AI Governance - The Fintech Times

Unifonic Obtains ISO 42001 Certification for Responsible AI Governance The Fintech Times

Unifonic boosts productivity and accelerates customer engagement using Microsoft 365 Copilot - Microsoft

Unifonic boosts productivity and accelerates customer engagement using Microsoft 365 Copilot Microsoft

Unifonic obtains ISO 42001 certification, pioneering responsible AI governance in MENA region - ZAWYA

Unifonic obtains ISO 42001 certification, pioneering responsible AI governance in MENA region ZAWYA

A 360-Degree Approach to Customer Experience Now Possible Through Lucidya and Unifonic’s Strategic Partnership - GlobeNewswire

A 360-Degree Approach to Customer Experience Now Possible Through Lucidya and Unifonic’s Strategic Partnership GlobeNewswire

Sadq raises $1.5 million pre-series A led by X by Unifonic Fund - Wamda

Sadq raises $1.5 million pre-series A led by X by Unifonic Fund Wamda

Unifonic Launches Rebrand at LEAP 2022 - PR Newswire

Unifonic Launches Rebrand at LEAP 2022 PR Newswire

Redefining CX in MENA: Unifonic joins forces with HUMAIN and Groq at E3 2025 - ZAWYA

Redefining CX in MENA: Unifonic joins forces with HUMAIN and Groq at E3 2025 ZAWYA

Sadq Raises $1.5 Million in Pre-Series A - The SaaS News

Sadq Raises $1.5 Million in Pre-Series A The SaaS News

Seamless 2024: Ibrahim Abdullah Almohaimede, Chief Strategy Officer, Unifonic - Entrepreneur

Seamless 2024: Ibrahim Abdullah Almohaimede, Chief Strategy Officer, Unifonic Entrepreneur

SUKNA VENTURES AND UNIFONIC CLOSE THEIR SUCCESSFUL ENTREPRENEURIAL PROGRAM WITH DEMO DAY PRESENTATIONS - PR Newswire

SUKNA VENTURES AND UNIFONIC CLOSE THEIR SUCCESSFUL ENTREPRENEURIAL PROGRAM WITH DEMO DAY PRESENTATIONS PR Newswire

Foodics partners Unifonic serving KSA F&B Industry with a strategic omnichannel Comm. platform - World Business Outlook

Foodics partners Unifonic serving KSA F&B Industry with a strategic omnichannel Comm. platform World Business Outlook

Unifonic, dubbed the Twilio of emerging markets, closes $21M Series A round - TechCrunch

Unifonic, dubbed the Twilio of emerging markets, closes $21M Series A round TechCrunch

Kamco Invest buys key stake in Saudi group Unifonic - TradeArabia

Kamco Invest buys key stake in Saudi group Unifonic TradeArabia

Ahmed Hamdan, co-founder and CEO of customer engagement platform Unifonic Inc. - Arab News

Ahmed Hamdan, co-founder and CEO of customer engagement platform Unifonic Inc. Arab News

Unifonic commences voice solutions in the UAE - intlbm

Unifonic commences voice solutions in the UAE intlbm

Saudi Arabia’s Unifonic focuses on profitability, IPO after Softbank, PIF deal — CEO - arabnews.jp

Saudi Arabia’s Unifonic focuses on profitability, IPO after Softbank, PIF deal — CEO arabnews.jp

Saudi Unicorns: KSA-Based Unifonic Is Offering A One-Stop-Solution For Businesses To Digitally Communicate With Diverse Customer Bases - Entrepreneur

Saudi Unicorns: KSA-Based Unifonic Is Offering A One-Stop-Solution For Businesses To Digitally Communicate With Diverse Customer Bases Entrepreneur

Saudi's Unifonic raises $125 million Series B from Softbank and Sanabil - Wamda

Saudi's Unifonic raises $125 million Series B from Softbank and Sanabil Wamda

Unifonic partners with Stc’s inspireU for boosting KSAs Startup ecosystem - intlbm

Unifonic partners with Stc’s inspireU for boosting KSAs Startup ecosystem intlbm

Saudi Arabia’s Unifonic acquires Turkish Sestek - Wamda

Saudi Arabia’s Unifonic acquires Turkish Sestek Wamda

Unifonic launches accelerator programme in partnership with The Space - Wamda

Unifonic launches accelerator programme in partnership with The Space Wamda

Unifonic selected for Saudi Unicorns Program, strives to emerge as region’s software unicorn - ZAWYA

Unifonic selected for Saudi Unicorns Program, strives to emerge as region’s software unicorn ZAWYA

Saudi customer engagement platform Unifonic raises $125 million from SoftBank, others - MENAbytes

Saudi customer engagement platform Unifonic raises $125 million from SoftBank, others MENAbytes

Saudi customer engagement platform Unifonic raises USD 125 million from SoftBank, others - KrASIA

Saudi customer engagement platform Unifonic raises USD 125 million from SoftBank, others KrASIA

Unifonic’s Journey: Insights into Innovation and Growth - Telecom Review

Unifonic’s Journey: Insights into Innovation and Growth Telecom Review

Saudi cloud communications platform Unifonic raises $21 million Series A - MENAbytes

Saudi cloud communications platform Unifonic raises $21 million Series A MENAbytes

Unifonic Cofounders Ahmed And Hassan Hamdan, On Cloud Technology's Potential In MENA - Forbes Middle East

Unifonic Cofounders Ahmed And Hassan Hamdan, On Cloud Technology's Potential In MENA Forbes Middle East

Slide raises $1.75 million pre-Seed round - Wamda

Slide raises $1.75 million pre-Seed round Wamda

Unifonic and Sukna Ventures announce the launch of Unifonic X - My Startup World

Unifonic and Sukna Ventures announce the launch of Unifonic X My Startup World

Unifonic secure 3 agreement signings alongside the launch of UnifonicX at LEAP 2022 - Saudi Gazette

Unifonic secure 3 agreement signings alongside the launch of UnifonicX at LEAP 2022 Saudi Gazette

Saudi entrepreneurial programme Unifonic X culminates with Demo Day - Arabian Business

Saudi entrepreneurial programme Unifonic X culminates with Demo Day Arabian Business

Saudi startup Unifonic raises $21 mln in funding round - ارقام

Saudi startup Unifonic raises $21 mln in funding round ارقام

KSA Business: Sukna and Unifonic to jointly launch Unifonic X - Gulf Daily News

KSA Business: Sukna and Unifonic to jointly launch Unifonic X Gulf Daily News

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