I'm an operational with an analytical mind guy who builds himself from scratch by self-learning and taking the right advice from the right mentors. This helped set the business mindset with the knowledge of how can I oversee my path and structure the way to achieve it.Graduated from the University of Technology with a computer engineering bachelors degree, and led the GDSC community club for 2021-2022.
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Head Of OperationsAmeena -
Operations SpecialistBaly Jan 2023 - Oct 2024Baghdad Governorate, IraqAs an Operations Specialist at Baly which is the first super app in Iraq who succeeded in obtaining taxi and food delivery along with four more services in one place and acquiring more than 3M customers, while expanding to five cities in less than 24 months with the goal for covering all Iraqi governances:• Drivers and bikers acquisition lead in Baghdad• Planning and forecasting for upcoming events and setting the right structure to achieve the target• Budgeting and re-alignment on it with other cost factors• Hiring and training employees for operational roles• Super vise acquisition, branding, and driver communication in all operational cities• Set monthly and quarterly targets to meet OKRs• On-spot execution and monitoring of the results• Responsible for sales performance and KPIs along with promoter on-ground promoters availability -
Automation AnalystBaly Feb 2022 - Dec 2022Baghdad, Iraq• Automate the ongoing process to reduce time wasting and increase efficacy • Making deals with 3rd party companies to benefit from the most suitable one• Trial and error through varied attempts which are continued until success• Analyze the data and visualize it to detect loopholes and fix it• Set plans for improving the metrics with the estimated time for it -
Call Center AgentBaly Dec 2021 - Feb 2022Baghdad, IraqAs a Call Center Agent: • Listen to driver/passenger issues and commit to having them satisfied • Explore the best way to fix customers' problems -
Mestery ShopperBaly Oct 2021 - Nov 2021Baghdad-IraqAs a Mystery Shopper: • Tries the service locally and reports it • Test the application and report any detected bug • Ensure focusing on the main point that affects the customer experience • Time management and being in direct touch with driver satisfaction -
SalespersonHareer Home Dec 2019 - Mar 2020Baghdad, IraqFocus on how increase the department sales in order to achieve the monthly target among other departments, while keeping the place nicely looking.
Fadl Abbas Education Details
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28Th Out Of 47
Frequently Asked Questions about Fadl Abbas
What company does Fadl Abbas work for?
Fadl Abbas works for Ameena
What is Fadl Abbas's role at the current company?
Fadl Abbas's current role is Head of Operations.
What schools did Fadl Abbas attend?
Fadl Abbas attended University Of Technology - Iraq.
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FADL ABBAS
Highly Organized Administrative Executive With 3 Years Of Experience Maintaining Smooth Office Operations.Bukit Mertajam -
FADL ABBAS
United Arab Emirates
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