Fady B. Email & Phone Number

Cairo, Egypt

Cairo, Egypt

- Accurately processing and rectifying provider-paid claims adhering to Bupa Global policies.- Liaising with internal departments to gather necessary information for complete claim processing and ensuring compliance with Bupa Global policies and rules.- Delivering high-quality customer service to providers, empowering them with efficient tools for claim submission and payment tracking to ensure a seamless customer journey.- Collaborating with Healthcare Management teams to improve overall provider relationships and address relevant concerns.- Recognized as the Employee of the Quarter (Q1 2023) for leading several initiatives aimed at improving the documentation and workflow of the team's daily operations.

Cairo, Egypt

- Efficiently processed & documented claims from providers with speed & accuracy.- Conducted thorough audits of medical approvals, adhering to coverage guidelines.- Proficiently utilized CPT, ICHI, & LOINC coding systems for accurate procedure mapping.- Acquired expertise in precise ICD-10 medical condition coding using digital tools.

Cairo, Egypt

- Typed incoming prescriptions remotely before their filling and dispensing to the patients in the pharmacy.- Billed patients’ insurance or contracted facilities based on the pharmacy’s internal rules and regulations.- Communicated with insurance companies and contracted facilities to correct the rejected claims.

Birmingham, United Kingdom

Worked to develop cell encapsulation systems for drug development using CAD, CAM and 3D printing. Focused on designing and manufacturing an in-house 3D printed device to incubate encapsulated cells as well as providing methods to routinely generate cell containing droplets.

Cairo, Egypt

- Successfully started up a community pharmacy, obtaining necessary licenses, setting up inventory, and hiring staff.- Ensured consistent stock levels through access to multiple suppliers.- Oversaw and trained undergraduate pharmacy students and freshly graduated pharmacists.

Cairo, Egypt

- Filled prescriptions and provided patients with relevant information and counselling. - Constantly handled walk-in and telephone customers and ensured their overall satisfaction with the pharmacy services.

Msc Pharmacology And Drug Discovery, Pharmacology, Distinction

Subjects covered practical and theoretical principles of pharmacological research and reporting of scientific information through written.

Bsc Pharmacuetical Sciences, Pharmacy, 81.25%

Key Modules: Pharmacology: covered the basic types and mechanisms of drug action, pharmacodynamics and toxicology. Pharmaceutical.

Egyptian General Secondary Certificate, 97.3%

Key Modules: English, Chemistry, Biology, Physics and Mathematics.