Fady Issa
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Fady Issa Email & Phone Number

Interaction center Agent at M. H. Alshaya Co.
Location: Kuwait City, Al Asimah, Kuwait 10 work roles 1 school
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Current company
Role
Interaction center Agent
Location
Kuwait City, Al Asimah, Kuwait

Who is Fady Issa? Overview

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Quick answer

Fady Issa is listed as Interaction center Agent at M. H. Alshaya Co., based in Kuwait City, Al Asimah, Kuwait. AeroLeads shows a matched LinkedIn profile for Fady Issa.

Fady Issa previously worked as Customer Care Representative at Bleach Housekeeping Co and Customer Care Officer at Ooredoo Kuwait. Fady Issa holds Bachelor Of Commerce (Bcom), Accounting, Fair from Alexandria University.

Company email context

Email format at M. H. Alshaya Co.

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M. H. Alshaya Co.

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Profile bio

About Fady Issa

Results-driven customer service professional with over six years of experience excelling in problem identification and resolution. As an Interaction Centre Agent passionate about retail, I've successfully addressed customer needs in roles at Ooredoo and Bleach. Skilled in actively listening and efficiently resolving complaints, I am dedicated to enhancing customer satisfaction through impactful solutions.In pursuit of continuous learning and improvement, I bring adept problem-solving skills to contribute to dynamic teams valuing excellence in customer service. Let's connect and explore collaborations. Open to networking and discussions about retail and customer service. Looking forward to connecting with like-minded professionals!

Listed skills include Accounting, Microsoft Office, Bookkeeping, Teamwork, and 14 others.

Current workplace

Fady Issa's current company

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M. H. Alshaya Co.
M. H. Alshaya Co.
Interaction center Agent
Kuwait City, KW
AeroLeads page
10 roles

Fady Issa work experience

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Interaction Center Agent

Current

Kuwait City, Kuwait

Conduct inbound and outbound activities in accordance with agreed instructions and procedures. Answer and handle all feedback received from different contact channels and ensure they are registered in the respective records (CFS, FCR & Alshaya Card) as well as handling all outbound activities (campaigns, surveys and marketing research)

Feb 2020 - Present

Customer Care Representative

Kuwait

call center: performing inbound and outbound calls as per the given tasksclarify our services, making sales, reminding of services timings and taking satisfactionsreceiving complaints, proceed with investigations, suggesting solution and deliver it to the operations in charge as per proceduresSales: book new appointments as per procedures " for new.

Feb 2019 - Dec 2019

Customer Care Officer

Kuwait

Answering customer questions about the available products and servicesSuggesting information about other products and servicesResolves customer’s problems by clarifying the customer's complaintfollowing up to ensure resolutionContributes to team effort by accomplishing related results as needed.Generate sales orders upon customer’s inquiryFollowing scripts

Dec 2017 - Jul 2018

Telemarketing Agent

Malaga Co.

Kuwait

Offer the company services to the contractors/ potential clientsUsing company Instagram accountDealing with the engineering offices, companies and clientsRecording every possible Data about dealers with the companyCalculating workers and supervisors salary and petty cashCalculating every expense and income of projectsSecretarial affairs

May 2017 - Oct 2017

Data Entry ( Acc. + Hr )

Abraj Aldousary Co.

Murqab, Kuwait

HR Data entryAccounting data entry

Jun 2016 - Apr 2017

Accountant

Julie Style For Decoration & Contracting Co.

Hawally, Kuwait

Posting invoices, RV, PV and checks.Manuel and peach tree system. Dealing with banks and customers.Manage my petty cash account.Responsible of the stock (store keeper).Execution of stocktaking in personal.Report the noted received materials quantity and quality.handling purchases and returns, keeping recordsFill forms of item card, purchase order, GRN and.

Oct 2014 - May 2016

Accountant

Gad Elrab Gaber Abd Rabo For Contructions

Alexandria, Egypt

BookkeepingGood with dealing with clients, social insurance, constructions insurance and banks.Writing and calculating statements.Auditing the petty cash account of observers and the driver.Manage my petty cash account.Management and site accountant.

Mar 2012 - May 2014

Internal Salesman

Golden Group

Alexandria, Egypt

Selling A.C. devices.Preparing cash and forward sales contracts (A.C.).Following up clients to insure the payments in time.Work on branch cash account.Follow-up stores

Apr 2011 - Jun 2011

Accountant" Trainee"

Centromedica For Medical Supplies

Alexandria, Egypt

Booking/banks/exchange offices

Nov 2010 - Jan 2011
1 education record

Fady Issa education

FAQ

Frequently asked questions about Fady Issa

Quick answers generated from the profile data available on this page.

What company does Fady Issa work for?

Fady Issa works for M. H. Alshaya Co..

What is Fady Issa's role at M. H. Alshaya Co.?

Fady Issa is listed as Interaction center Agent at M. H. Alshaya Co..

Where is Fady Issa based?

Fady Issa is based in Kuwait City, Al Asimah, Kuwait while working with M. H. Alshaya Co..

What companies has Fady Issa worked for?

Fady Issa has worked for M. H. Alshaya Co., Bleach Housekeeping Co, Ooredoo Kuwait, Malaga Co., and Abraj Aldousary Co..

How can I contact Fady Issa?

You can use AeroLeads to view verified contact signals for Fady Issa at M. H. Alshaya Co., including work email, phone, and LinkedIn data when available.

What schools did Fady Issa attend?

Fady Issa holds Bachelor Of Commerce (Bcom), Accounting, Fair from Alexandria University.

What skills is Fady Issa known for?

Fady Issa is listed with skills including Accounting, Microsoft Office, Bookkeeping, Teamwork, Communication, Customer Satisfaction, Financial Statements, and Auditing.

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