Service Delivery & Operations Director
CurrentResponsable for strategies, processes and achieving targets, through the contribution of managers, spervisori, operators, and field service engineers for the following service operating areas:- Direct branches and Third Parties Field Service delivery & operations network- National Fulfillment / Implementation management- National Service Operations Center (Call Center)- National Service Reporting Team & Service B.I.- Third Party Management Team- Over 290 Parts Car stocks value/efficiency for the whole National Service network management- National Field engineers Over Night Parts Delivery process.