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Fahad Alam Email & Phone Number

Co-Founder Head of Product at Gratefully
Location: San Francisco Bay Area, United States, United States 9 work roles 2 schools
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Current company
Role
Co-Founder Head of Product
Location
San Francisco Bay Area, United States, United States

Who is Fahad Alam? Overview

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Quick answer

Fahad Alam is listed as Co-Founder Head of Product at Gratefully, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Fahad Alam.

Fahad Alam previously worked as Sr Product Manager at Yahoo Finance and Sr. Product Manager Yahoo Mail at Verizon Media. Fahad Alam holds Master Of Business Administration (Mba), Business Administration And Management, Finance And Leadership from University Of California, Berkeley, Haas School Of Business.

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Gratefully

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Profile bio

About Fahad Alam

Fahad Alam is a Co-Founder Head of Product at Gratefully.

Current workplace

Fahad Alam's current company

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Gratefully
Gratefully
Co-Founder Head of Product
California, United States
AeroLeads page
9 roles

Fahad Alam work experience

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Co-Founder Head Of Product

California, United States

Sr Product Manager

Current

Mountain View, California, United States

Feb 2021 - Present

Sr. Product Manager Yahoo Mail

San Francisco Bay Area

Apr 2018 - Feb 2021

Sr. Technical Program Manager

- Developed, documented, and implemented a standardized process to measure key performance metrics across all Mail components. (Frontend, Backend and Storage)- Implemented a new process to correctly identify, prioritize and triage all user impacting issues reported to Yahoo Mail Customer Care- Worked with Product management and Engineering team to launch.

Jan 2016 - Apr 2018

Manager Audience Service Reliability Engineering

United States

- Responsible for managing Operations of $1B revenue, 250M active users- Business Unit- Manage a cross functional team of 30 people between 3 sites in India and US.- Daily responsibilities included working with senior developers / Service engineers to resolve product-related issues, including debugging, bug submission and prioritization.- Collaborated in.

Jun 2012 - Jan 2016

Supervisor Noc

- Managed Backend Application and Server operations team for all of Yahoo. (Over 1000 apps and over 150,000 servers worldwide)- Managed a team of 15 engineers, responsibilities included doing quarterly reviews and development of goals- Primary responsibilities included driving the resolution of any service-impacting events within the Global Yahoo.

Jun 2010 - Jun 2012

Lead Noc Engineer

 As an engineer, responsible for monitoring and supporting all outage related events. Primary responsibility is to drive the resolution of any service-impacting event within the Global Yahoo Infrastructure. Coordinate operations and engineering team in order to identify and triage outages, identify root cause and implement a fix.  Verify service impact.

Mar 2007 - Aug 2010

Technical Support

- Maintain, troubleshoot, and provide technical support to multiple operating system platforms, including Windows NT, 2000, XP, Windows 2000, 2003 Server and Novell Netware.- Provide technical support to all company desktop and notebook users, such as installation of hardware and software, upgrades, maintenance and repairs. The software’s included MacAfee.

Oct 2005 - Mar 2007

Technical Support Engineer

Assal Corporation

-Provide support to POS customers, help them trouble shoot issues like receipts not printing or orders not processing properly.

Nov 2002 - Oct 2005
2 education records

Fahad Alam education

FAQ

Frequently asked questions about Fahad Alam

Quick answers generated from the profile data available on this page.

What company does Fahad Alam work for?

Fahad Alam works for Gratefully.

What is Fahad Alam's role at Gratefully?

Fahad Alam is listed as Co-Founder Head of Product at Gratefully.

Where is Fahad Alam based?

Fahad Alam is based in San Francisco Bay Area, United States, United States while working with Gratefully.

What companies has Fahad Alam worked for?

Fahad Alam has worked for Gratefully, Yahoo Finance, Verizon Media, Yahoo, and Yahoo!.

How can I contact Fahad Alam?

You can use AeroLeads to view verified contact signals for Fahad Alam at Gratefully, including work email, phone, and LinkedIn data when available.

What schools did Fahad Alam attend?

Fahad Alam holds Master Of Business Administration (Mba), Business Administration And Management, Finance And Leadership from University Of California, Berkeley, Haas School Of Business.

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