Fahad Haris Email & Phone Number

United Arab Emirates

United Arab Emirates

• Working on Ericsson Prepaid Charging Platform (EC) for Intelligent Network (IN) Services. This includes working on different EC Nodes like SDP, AIR, OCC, CCN and NGVS. EC team's primary role is performing business analysis for work requests and change requests, designing, building and testing prepaid products for Voice, SMS & Data for HHT and IP customers.• Works on Call Data Records (CDR) for all prepaid calls and assists Billing Department in generation of Invoices.• Acting as a single point of contact for all Prepaid/VAS projects coming into EC team.• Working with product managers in simplifying and finalizing requirements for work requests and projects.• Providing month end reporting and KPIs to higher management teams.• Assisting internal and external audit teams.• Hands-on experience on Ericsson NGVS Voucher System.• Skilled in working knowledge on Ericsson SDP as a provisioning platform for Ercisson Charging System.• Working knowledge on Ericsson CCN Node for Prepaid Voice calls and Ericsson OCC Node for Prepaid Data Calls.• Operating and maintaining the Tango/CSG SMSC and SFG platform.• Hands-on expertise in scheduling Broadcast jobs and SMPP Connections establishments with external Service Providers for service Provisioning.

United Arab Emirates

Sharjah, United Arab Emirates

Working on Nokia Prepaid SurePay 8620 Platform .SurePay team's primary role is performing business analysis for work requests and change requests , designing, building and testing Prepaid products for Voice, SMS & Data for HHT and IP customers; • Acting as a single point of contact for all Prepaid/VAS projects coming into SurePay team.• Working with product managers in simplifying and finalizing requirements for work requests and projects• Providing month end reporting and KPIs to upper management teams.• Assisting internal and external audit teams. Operating and maintaining the SMSC platform.

Sharjah, Uae

Customer Support & Project Activities:• Involves in Gateway Development Project Activities.• Acts as a PS network Project Manager/Team Lead.• Acts as IN & VAS System professional.• Responsible for routine testing and checks up for PS Core Network and IN & VAS systems.• Provides clear direction, sets targets, prioritizes tasks and assigns responsibilities for the Mobile Network Core Planning team.• Develops planning & Optimization processes.• Involved and handle Project related to evaluation, design, planning and budgeting for network expansion, modernization and new areas of development for the assigned network layer.• Involved and handle Project for Voice Over IP i.e. ThurayaTalk Project Concept for Thuraya Network to provide new Voice Over IP Services to Thuraya Customers.• Involved and handle Project for Deep Packet Inspection (DPI) Proof of Concept for Thuraya Network to provide new features and services like VoIP, URL Blockage etc to Thuraya Customers.• Acted as Project manager for Huawei GGSN/UGW Upgrade(Software and Hardware) from GGSN9811V800R005 to UGW9811 V900R009C01SPC300 with Hot Patch SPH336 Project.• Acted as Project Manager for Huawei CG Upgrade (Software and Hardware) from CG9812V200R002 to CG9812V500R005 Project.• Acted as Project Manager for Huawei DNS Upgrade (Software and Hardware) from Sun OS 5.0 to DNSV100R006 Project• Acted as Project Manager for Huawei SGSN Software Upgrade(Software and Hardware) from SGSNV800R009C01B033 to SGSNV800R009C03SPC300 Project.• Troubleshoot any day to day problems with PS Core Network like Huawei SGSN9810, UGW9811, CG9812 & DNS.• Skilled in PS core technologies/protocols such as 3G GPRS mobility management, session management, Gb-over-FR/IP, Iu-over-ATM/IP, GTP/GTP’, Sigtran, IN services and etc.• Responsible for Inconsistencies Checks, Packet Throughput, Parameter changes & Physical changes. • Work on Huawei Maintenance tool like M2000, iGWB, LMT etc.

Customer Support & Project Activities:THURAYA Telecommunications, UAE:Involved in Planning and Designing for the Thuraya PS Upgrade Project from SGSN9810V800R003 to SGSN9810V800R009.Involves in Troubleshooting cases for PS Network Nodes like Huawei SGSN, GGSN & Firewall etc.Responsible for Inconsistencies Checks, Packet Throughput, Parameter changes & Physical changes. Provide Technical Support for Problematic issue to the Customer.Involved in troubleshooting the faults occurring in live network in daily maintenance work.Etisalat Packet Core Network:• Involved in planning, integration, expansion and operations of the packet core (SGSN/GGSN) network.• Responsible for administration, configuration and maintenance of equipments Like Huawei SGSN9810, Huawei GGSN9811 etc.• Interact with Customer to resolve pending Support issues.• Involved in Daily Routine Packet Core Network Operations Check up.• High Level troubleshooting support to such as Front office and Back office and Integration teams.• Analyze the customer's existing systems, needs, and requirements.• Do presentations and participate in technical discussions with customers.• Participate in customer projects, handling scope, risks, changes and Customer expectations. • Do presentations and participate in technical discussions with customers.• Involved in troubleshooting the faults occurring in live network in daily maintenance work.• Provide Technical Support for Problematic issue to the Customer.• Strong communication skills with customers, as well as internal company groups and recommended many times from the Company to handle/communicate the most difficult customers. • Based on identification of customer needs and current competencies, build competence in specific areas to be able to broadly understand all aspects of transmission and switching/core network planning in IP based (GPRS, EDGE) GSM networks.

PCUSN Commissioning and Integration:Install, Commission and Configured Nortel PCUSN Node based on Passport 7000 series.Configured all Agprs and Gb links needed for the operation of Networks.Installation of PCUSN Software and defining and setting all attributes for PCUSN Operations.Configured Gb over IP with Huawei SGSN.Defining E1 to cater all traffic related to Agprs and Gb Links.Involved in GPRS Upgrade project for Bemobile.Involved in full Commissioning and Operations of Bemobile GPRS/EDGE Upgrade Project and complete the project before expected timeline.

Project Activities:Metro Ethernet Network (MERS8600):• Involved in Demo Preparation of Emerging Switching Technology named Metro Ethernet Networks (MEN) for CYBERNET. The Demo includes configuration of PBT trunks between two MERS8600 with latest software releases 4.2 and ISID instances for Service provisioning. The Demo network contains two MERS8600 with 10 ESU1800 and 2 ESU1850. • Involved in Commissioning and Integration of Network Management System (NMS) for MEN Network i.e. Metro Ethernet Manager (MEM).• Involved in Software Upgrade of MERS8600 from release 3.9 to release 4.2.• ATM/FR Network:• Involved in Software and NMS Upgrade of Nortel MSS Network which includes software upgrade of 84 Operational Nodes and 2 NMS Nodes. • Involved in NMS commissioning and integration of nodes in PTML MSS Network.• Implementing the Core Transmission Network for Voice/Data traffic. This included the core GSM voice traffic based on G729a/b compression and Data traffic based on Frame relay network.• Deployed Passports 7000 and 15000 series at remote sites for termination of PSTN and GPRS traffic and carrying it to core site over V35 trunks. • Responsible for the configuration of all Voice E1s at Transmission End in Telenor Network using Nortel PVG/Passports. • Engaged with Telenor Pakistan for re-engineering and optimization services of Core Transmission Network.• Network optimization & capacity planning in terms of IP Bandwidth, no. of E1s in TDM interconnects and software licenses etc based on traffic patterns.DXX Responsibilities:• Network wide deployment of MDM and UNEM (NMS) for the integration of all the passport and UMUX nodes for the purpose of central management. • Carried out the overall project of Swap of Sites that are integrated to BSCs via UMUX. The Project contains nearly 250 Sites that have to be swapped. Used UCST for the commissioning of UMUX 1500.

Involved in planning, integration and expansion of the packet core (SGSN/GGSN) network.Hands on experience on integration of Nortel GPRS Packet Core (SGSN & GGSN).Gb,Gr, Ga, Gi link configuration & integration.Responsible for administration, configuration and maintenance of equipments Like Nortel PCUSN (Passport 7000 series), Nortel SGSN (Passport 7000 Series), Nortel GGSN (Passport 7000 Series) etc. Supported customer care and solve customer complains during commercial launch of GPRS service in PTML Network.Supporting Nortel's marketing efforts or projects in the areas of GPRS core network planning, general IP network planning and 3rd generation network planning.ATM/FR Network:Involved in Software and NMS Upgrade of Nortel MSS Network which includes software upgrade of 84 Operational Nodes and 2 NMS Nodes. Involved in NMS commissioning and integration of nodes in PTML MSS Network.Implementing the Core Transmission Network for Voice/Data traffic. This included the core GSM voice traffic based on G729a/b compression and Data traffic based on Frame relay network.Deployed Passports 7000 and 15000 series at remote sites for termination of PSTN and GPRS traffic and carrying it to core site over V35 trunks. Responsible for the configuration of all Voice E1s at Transmission End in Telenor Network using Nortel PVG/Passports. Engaged with Telenor Pakistan for re-engineering and optimization services of Core Transmission Network.Network optimization & capacity planning in terms of IP Bandwidth, no. of E1s in TDM interconnects and software licenses etc based on traffic patterns.; Involved in commissioning of UMUX 1500 for signaling of InterMSC Voice E1s and intergration between MSCs as well as HLR on time slot level so as to utilize the resources in an efficient manner.

• Responsible for all incident and problem managements. • Troubleshoot routing, switching, and all other network related problems. • Configure the routers, switches as per requirements. • Make sure the availability of network remains high to all the business partners both internal and external. • Performs the regular maintenances (Hardware and Software) to the network devices (Routers, Switches). • Responsible for the Configuration and maintenance of ISA Server, IIS Server, Provided end-to-end Managed Internet connectivity, world-class customer support, and technical expertise for the various components in IP infrastructure. • Maintain and managed trouble ticket system for Voice & Data, ATM, Frame Relay and VPN using Clarify and Remedy. • Work closely with Telco, element managers, and other 3rd level support to resolve pending issues.• LAN administration and coordinating with the team for documentation of the network changes. This also included the configuration and troubleshooting of ISA server, IIS server, Linux Servers.

Troubleshoot routing, switching, and all other network related problems. Configure the routers, switches as per requirements. Make sure the availability of network remains high to all the business partners both internal and external. Performs the regular maintenances (Hardware and Software) to the network devices (Routers, Switches). Maintain and managed trouble ticket system for Voice & Data, ATM, Frame Relay and VPN using Clarify and Remedy. LAN administration and coordinating with the team for documentation of the network changes. This also included the configuration and troubleshooting of ISA server, IIS server, Linux Servers.

• Worked with a team of engineers to develop a Resources Management System for LINUX based PC Cluster.• On the basis of this project Pakistan Atomic Energy Commission (PAEC) has signed a contract with the European Nuclear Research Centre (CERN).

Worked with a team of engineers to develop a Resources Management System for LINUX based PC Cluster. On the basis of this project Pakistan Atomic Energy Commission (PAEC) has signed a contract with the European Nuclear Research Centre (CERN).

B.E, Computer And Information Systems

Activities and Societies: • Worked with a team of engineers at Karachi Nuclear Power Plant (KANUPP) to develop a Resources Management.

Bachelors, Computer Engineering; Telecommunications