Fahad Ullah Email & Phone Number

Edmonton, Alberta, Canada

Maintains, deploys, analyzes, troubleshoots, and repairs workstations, laptops, printer systems, other computer hardware, software and related peripheralsDocuments, maintains, upgrades or replaces hardware and software systemsPerforms diagnostic repairs and preventative maintenance for our clients in the local areaTrains and consults end users on workstations, laptops, printer functions and other computer hardware and related peripherals as requiredEnsures timely updates are entered into the service management toolDeliver exceptional customer service to our clientsManage multiple priorities

Edmonton, Alberta, Canada

Edmonton, Canada Area

RONA:• Provided support in closing of Rona stores.• Packed all IT equipment and managed the inventory for recycling.STRATHCONA COUNTY:• Provided migration support to Strathcona county in migration from windows 7 to windows 10.• Imaging windows 10 and Deploying desktop and laptops all over Strathcona county.• Installing software needed by users.• Installing software for printers/scanners and then deploying at different locations. • Troubleshooting issues after deployment.CHAMPION PET FOOD:• Providing help desk support to users.• Physical installation of IT hardware like docking stations monitor stands, keyboard, mouse and ip phone.DYNA LIFE:• Deploying and installing zebra label printers• Installing scanners and printer drivers • Inventory management for the IT room.

Karachi, Pakistan

- Responsible for on going network security projects.- Deployed Fortigate 600D and 500E at customer site.- Juniper SSG-140 to Fortigate Migration- FSSO, RSSO implementation - Cisco WLC 3504 implementation

Karachi, Pakistan

• Responsible as a Senior resoucre in Network implementation and support team.• Provide pre-sales support to sales team for designing solutions for new clients.• Responsible for Assign Tasks to members of technical-support team.• Responsible for Network documentation and conducting Network training for business customers.• Provide daily support for Fortinet Firewall, Cisco ASA, Cisco WLC and other Routing/Switching devices.• Worked on Fortinet Firewalls 60D, 100E, 200E and 300E at different clients

Pakistan

• Responsible for overall WAN operations to ensure the connectivity of branches, Offsite ATM’s, Internet/ extranet segments, LAN infrastructure & LAN infrastructure.• Configuration of branch end SRX-220 and Cisco 1900 series routers nationwide.• Responsible to manage and administrate NOC department.• Responsible to manage and administrate core network devices.• Responsible to manage all network devices configuration and backup.• Responsible to manage and administrate network equipment including juniper M7i, SRX-1400, Cisco routers of different series and Fortinet firewall.• Manage strong coordination with vendor to meet SLA requirement between vendors and Soneri bank for uptime connectivity and health report status of network equipment.• Responsible to deploy new link WAN connectivity of new branches and verification with end user connectivity.• Administration of NMS Solar wind and MRTG.

Karachi

• Working as a team member in Network implementation and support team• To provide network maintenance and technical support to SLA and Non-SLA clients• Troubleshooting regular issues at core & branch end of Burj Bank• Deployed VPN technologies (IPSEC Site to Site VPN, Remote Access VPN)• Provide support on network equipment installation and hardware replacement• Supervise the primitive maintenance of the network of different clients • configuring basic templates on Cisco Routers and Switches• Testing of cisco switches, router, firewall and access point • Survey the site, deploy and upgrade the cisco wireless solutions as per client requirement