• Technical skills to learn Brevity specialised product, understand customer requirements, and utilise product to satisfy customer requirements.• Manage technical and support team to resolve customer's requirement.• Troubleshoot to identify mistakes customers are making and train them how to correctly perform tasks in the system.• Coordinate with clients and related stakeholders to complete various customisations.• Manage the project and support team to delegate tasks• Liaise with executives and other departments and providing reports on project progress as required

* Effectively lead and manage project teams, including planning and prioritizing project team activities.* Ensure strict execution of Scheduled Tasks / Project Plan within defined timelines.* Provide project and administrative support, including monitoring and reporting on project plans, milestones, and deliverables, to ensure time, cost and quality indicators are aligned with approved project plans.* Contribute to the preparation of project briefs to support informed decision making and planning.* Identify, control, and manage issues, risks, dependencies, and changes in project scope, including the development of issues and risk registers and project monitoring and evaluation processes.* Coordinate project communication, including developing and implementing communication and engagement content and leading engagement and change management activities.* Working in partnership with the Project Sponsor and key stakeholders. Support project governance and reporting to them in accordance with agreed project methodologies and protocols.* Coordinate and provide regular updates to the Project Steering Committee where required.* Manage the project budgets. Track, report, and ensure project.* Works closely with PMO and Business team, and interface with Offshore for the project delivery.* Securing approvals on achievement of Project Milestones.* Ensuring projects are successfully delivered well within the approved budgets and schedule.* Draft, review and submit agreed project closure reports and handover documents.

I have joined Wipro as a Graduate Project Engineer. After 3 months of comprehensive training, I started to work with Sydney RMS (Road & Maritime Service) as an Executive/Project Coordinator.My Job description includes the completion of following tasks:• Handling ServiceNow requests (Change, Service, On boarding, Modification) life cycle from Creation till Closure.• Training Project managers and other stakeholders on ServiceNow skillsets. • Plan and schedule Changes, Coordinating with different stakeholders.• Managing the project workflow using JIRA, Confluence and Tableau.• Commencing application implementation plan using software tools such as Microsoft Office Suite including Microsoft Project,• Conduct and managing Team meetings and Stand Ups for various application.• Experience in agile working methodologies and familiar with waterfall, iterative and incremental

Developed an android mobile app for HCC