• Lead operations at Circle K, driving efficiency and customer satisfaction.• Implement strategic improvements, resulting in measurable performance gains and enhanced team productivity. • Implement data-driven strategies that lead to substantial increases in store profitability and customer retention. • Foster a collaborative environment, leading cross-functional teams to achieve operational excellence.• Mentor staff to enhance productivity and service quality..

• Streamlined supply chain operations, leading to a 15% reduction in inventory holding costs and an increase in stock turnover rate by implementing just-in-time inventory management practices.• Implemented advanced sales analytics tools, resulting in a 20% increase in upsell rates and a 10% boost in customer satisfaction scores by tailoring product offerings to shopper preferences.• Oversaw day-to-day operations of a high-traffic retail location, achieved a 25% increase in store revenue within one fiscal year by enhancing staff training programs and optimizing merchandising strategies.

• Drove customer satisfaction through efficient service and product knowledge.• Consistently met sales targets by upselling and cross-selling products.• Mentored new hires, accelerating their integration and performance.