Job Responsibilities:• Identifies process bottlenecks and suggests improvements, fostering a culture of continuous enhancement within the development team.• Contributes to the creation of high-quality products.• Collaborating with developers to shape innovative solutions that align with customer needs • Developing comprehensive test plans that outline testing scope, approach, resources, and schedules. • Create detailed test cases and scenarios that cover all aspects of software functionality, including boundary cases and error conditions. • Conduct various types of testing, such as APIs , functional, regression, performance, security, and usability testing. Conducted both white box (structural) and black box (functional) testing as part of a comprehensive testing strategy.• Document defects accurately, providing clear steps to reproduce issues and collaborating with developers for timely resolution.• Providing actionable feedback to improve the development process and prevent recurring issues.

Analysis of clients' business requirements and objectives and working with them to meet those objectivesAssess clients' needs for software training and implementation servicesApplication configuration, implementation and data conversionTrain users in application use and/or configurationAssist clients in application testing and rolloutRecommend business process improvementsAnalyze and specify application enhancementsMeet minimum monthly utilization percentage

• Point of Sales (Retail & Restaurant)• Inventory Management• Service Desk System.Roles & Responsibilites:• Application Configuration (Debug and Web)• Deployment in UAT and Live• Smoke Test of Applications.• Black box testing.• SDLC planning.• Remote Support.• Managing Data Center Operations and Responsible for upgrades of Data Center.• Support Services at client and at HO.• Infrastructure Support.• Documentations