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Faisal Maulana W. Email & Phone Number

Customer Support Engineer at Packet Systems Indonesia
Location: Pancoran Mas, West Java, Indonesia 3 work roles 3 schools
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Current company
Packet Systems Indonesia
Role
Customer Support Engineer
Location
Pancoran Mas, West Java, Indonesia
Company size
172 employees

Who is Faisal Maulana W.? Overview

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Quick answer

Faisal Maulana W. is listed as Customer Support Engineer at Packet Systems Indonesia, a with 172 employees, based in Pancoran Mas, West Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Faisal Maulana W..

Faisal Maulana W. previously worked as Network Engineer at Packet Systems Indonesia and Engineer on Site Data Center at Artajasa Pembayaran Elektronis. Faisal Maulana W. holds Bachelor Of Engineering - Be, Computer Engineering from Stti Niit I-Tech.

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Email format at Packet Systems Indonesia

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Packet Systems Indonesia

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Profile bio

About Faisal Maulana W.

I have 3 years of network & security experiences and a life-long experience of learning. My work experiences & education have provided me, knowledge in IT Project related Network & Security Infrastructure. I have several certifications, and specialize in project assignments. Primarily experienced in Network & Security Devices / Systems such as Cisco Router & Switches, Fortigate & FortiAnalyzer, and Palo Alto Firewall

Current workplace

Faisal Maulana W.'s current company

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Packet Systems Indonesia
Packet Systems Indonesia
Customer Support Engineer
jakarta, jakarta raya, indonesia
Website
packet-systems.com
Employees
172
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3 roles

Faisal Maulana W. work experience

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Network Engineer

Packet Systems Indonesia

Jakarta Selatan, Jakarta, Indonesia

Description:- Finish assigned projects within timeline with effective effort- Handle Project as Primary Engineer or Support (Secondary Engineer)- Handle Manage Service for Maintenance Assignments - Developing Network & Wireless Devices to Configure Based on Micro Design as Project Assignments- Developing Security/Firewall Devices to Configure Based on Micro Design as Project Assignments- Keep a good relation with Customers and Co-workers- Change Configuration Based on Request by Customer as Maintenance Assignments- Maintain a fast response time to Customers within SLA (for maintenance service)- Reproduce The Issue and Take The Running Logs for Troubleshooting- Accustomed to Solving Problems Based on Specific Problems- Create the reports & documentations for every assignmentsFamiliar with various devices :- Cisco ( Routers, Switches, Firepower, Wireless Controller & Access Point )- Checkpoint ( Appliances 3600, 5500, 6600 Series )- Fortigate ( Appliances 101F, 201E, 600E, 601E Series )- Palo Alto ( Appliances 820, 850, 5200, 5400f Series )

Apr 2021 - Nov 2023

Engineer On Site Data Center

Artajasa Pembayaran Elektronis

Jakarta, Indonesia

Description:- Support IT Project related Network Infrastructure.- Respond to issues / problems based on reports from the OPR & Helpdesk team, troubleshooting or analyzing the root cause and escalate it to the 3rd party if needed- Monitoring network utilities for stability & security- Ensures all technical issues related with networking devices (Cisco Platforms) is solved within timely manner.- 1st line checking status connection, information gathering, & troubleshooting- 2nd line checking status all devices (router, switch, server, firewall) & troubleshooting- Support daily operation which is related to network team.- Mount / unmount network devices & Physical Inspection at Data Center Artajasa- Support to Manage & Monitoring VM Server using vSphere- Update all relevant data and required documentation (DATEK)- Report Monitoring daily to Operations ManagerDealing with :- Routing and switching protocols and technologies (BGP, OSPF, MPLS/VRF/VPN, Metro Ethernet)- WAN and LAN connectivity, routers and firewalls- Internal systems and network infrastructure- Virtualization Technologies (VMWare)Familiar with various devices :- Cisco (Router, Switch, ASA Firewall, Firepower)- Fortinet (FortiGate)

Feb 2020 - Apr 2021
Team & coworkers

Colleagues at Packet Systems Indonesia

Other employees you can reach at packet-systems.com. View company contacts for 172 employees →

IM Irfan Muhana Irfan Muhana Colleague at Packet Systems IndonesiaCilegon, Banten, Indonesia View → DP Dedi Prasetyo Dedi Prasetyo Colleague at Packet Systems IndonesiaJakarta, Indonesia View → NN Nisa Nur Rizka Fitriyani Nisa Nur Rizka Fitriyani Colleague at Packet Systems IndonesiaBandung, West Java, Indonesia View → PI Putri Isnaeni Putri Isnaeni Colleague at Packet Systems IndonesiaJakarta Metropolitan Area, Indonesia View → RF Rahmat Fauzi Rahmat Fauzi Colleague at Packet Systems IndonesiaGreater Bandung, Indonesia View → MM Mickky Mendy Mickky Mendy Colleague at Packet Systems IndonesiaJakarta, Indonesia View → IA Irvan Afandi Irvan Afandi Colleague at Packet Systems IndonesiaJakarta, Indonesia View → SM Sandy Mujiono Ajie Sandy Mujiono Ajie Colleague at Packet Systems IndonesiaWest Java, Indonesia View → YH Yoko Hustadi Budiawan Yoko Hustadi Budiawan Colleague at Packet Systems IndonesiaJakarta, Indonesia View → HH Herman Halim Herman Halim Colleague at Packet Systems IndonesiaJakarta, Indonesia View →
3 education records

Faisal Maulana W. education

Bachelor Of Engineering - Be, Computer Engineering

Stti Niit I-Tech

Associate'S Degree, Network And System Administration/Administrator

Cep-Ccit Ftui

High School Diploma, Information Technology

Smk Al-Muhajirin
FAQ

Frequently asked questions about Faisal Maulana W.

Quick answers generated from the profile data available on this page.

What company does Faisal Maulana W. work for?

Faisal Maulana W. works for Packet Systems Indonesia.

What is Faisal Maulana W.'s role at Packet Systems Indonesia?

Faisal Maulana W. is listed as Customer Support Engineer at Packet Systems Indonesia.

Where is Faisal Maulana W. based?

Faisal Maulana W. is based in Pancoran Mas, West Java, Indonesia while working with Packet Systems Indonesia.

What companies has Faisal Maulana W. worked for?

Faisal Maulana W. has worked for Packet Systems Indonesia and Artajasa Pembayaran Elektronis.

Who are Faisal Maulana W.'s colleagues at Packet Systems Indonesia?

Faisal Maulana W.'s colleagues at Packet Systems Indonesia include Irfan Muhana, Dedi Prasetyo, Nisa Nur Rizka Fitriyani, Putri Isnaeni, and Rahmat Fauzi.

How can I contact Faisal Maulana W.?

You can use AeroLeads to view verified contact signals for Faisal Maulana W. at Packet Systems Indonesia, including work email, phone, and LinkedIn data when available.

What schools did Faisal Maulana W. attend?

Faisal Maulana W. holds Bachelor Of Engineering - Be, Computer Engineering from Stti Niit I-Tech.

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