As a bachelor's candidate in Hotel Management at Fachhochschule Salzburg, my internship at Shiretoko Daichii Hotel has been instrumental in refining my customer service acumen. Our team has been dedicated to improving guest experiences, where I've actively applied problem-solving strategies to ensure exceptional service standards.My academic journey, coupled with practical experience, has solidified my proficiency in guest handling. These competencies are the cornerstone of my professional ethos, aiming to contribute to the hospitality industry with innovation and dedication.