Faisal Hasan Email and Phone Number

Manage job assignments on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality.Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis.Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities.Liaise with management and other global operations team leads to manage risks & propose mitigation strategies.Track quality and utilization and SLA metrics.File and track tickets, following up on blocks to productivity.Provide regular, formal & informal feedback to direct reports.Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean.Developing performance metrics to measure progress against key performance indicators (KPIs).

Supervision: Monitor progress of construction and reporting.Assurance: Ensured that all materials used, and work performed were in accordance with original specifications.Quality Control: Maintaining high-quality control and on-site health and safety matters.Undertaking technical and feasibility studies including site investigations.Scheduling material and equipment purchases and deliveries.Review and approve material submittals, and shop drawings in line with project documentation and specifications.Create Gantt chart schedules and follow up with the project progress.