Faisal Khan Email & Phone Number

Oakville, ON, CA

Toronto, Ontario, Canada

• Design strategic roadmaps for talent management; covering talent acquisition, development and retention to prepare for short-term and long-term talent needs
• Partner with talent management and learning stakeholders focused on Banking Group social media strategy, employment brand and employee experience to ensure that talent acquisition strategies are aligned to create.
• Design, develop and implement project management, change management and communication plans for the implementation of solutions and tools in the Banking Group
• Leverage Enterprise Talent reporting mechanisms that track the progress and overall effectiveness of talent management to monitor the efficacy of Banking Group, role and diversity segment of specific talent acquisition.

Toronto, Canada Area

• Collaborate with functional and industry specialists to develop strategy and executional roadmaps
• Facilitate strategy and planning sessions with client C-suite to determine overall customer experience flows, including target audience segments, buyer personas, buyer journeys and engagement points
• Drive innovation in product and service offerings using current technology available within the organization or through delivery of net new technology solutions
• Lead execution of organizational change management solutions, leader mobilization, stakeholder mobilization, learning & development, organizational design, culture transformation using established processes and.
• Act as a knowledge leader and subject matter expert of digital technologies and trends, including sharing industry best practices, research on emerging technologies and potential business impact with client senior.
• Manage project financials, develop value-at-stake and total cost of ownership models and define KPIs to measure business outcomes and team success

Toronto, Ontario, Canada

• Consult on a strategic level for clients to design operating model, process engineering, technical implementation, data models, data transformation, data governance frameworks, customer clustering & segmentation, and.
• Facilitate user story gathering sessions through client interviews to gain an understanding of the business environment, technical context and organizational strategic direction
• Translate user stories and business requirements into product capabilities and design and construct solutions that enable business functions to meet strategic objectives
• Research, aggregate and analyze client and industry data to extract meaningful insights and make recommendations
• Manage the development of a team (internal and client) during the length of each project and identifying opportunities for team members to grow and build their skills
• Provide functional expertise in using and delivering technology solutions: e.g. Salesforce, ExactTarget Marketing Cloud, Oracle Marketing Cloud, Microsoft Dynamics, etc.

Burlington, ON

• Led and contributed to digital engagements, applying both functional and industry knowledge to drive sustainable outcomes for clients in the credit and insurance, finance and technology sectors
• Defined a marketing and consumer engagement vision, and the design and delivery of marketing and consumer engagement solutions that deliver this vision; integrated across channels
• Analysed functional requirements from clients and provided detailed specifications of design, user experience, UAT, information architecture and functionality for development of all digital programs
• Provided guidance, leadership as primary liaison with creative, strategy and digital departments to guide the development and presentation of more complex, innovative and targeted digital solutions

London, Canada Area

• Researched, interviewed industry subject matter experts and prepared a proposal that outlined opportunities for expanding product offerings in Renewable Energy space from within the existing 3M product portfolio.
• Translated customer insights into business ideas by developing strategy for heat trace product line with projected market share growth rate of 15%
• Researched and analyzed industry market insights and competitors and presented reactive and proactive strategies to take advantage of key trends occurring in the industry

Toronto, Canada Area

• Responsible for market analysis and developing market/brand strategies for start-up clients in the social media gaming sector.
• Identified distinct customer segments, prioritized areas of focus and determined segment needs and characteristics to develop branding, positioning and launch strategies for start-ups and small business clients
• Provide detailed analysis and consider potential opportunities by analysing the efficiency of programs, procedures, practices to make proposals and recommendation for use by management and others
• Conducted thorough feasibility studies, cost/benefit analysis and “what if” scenarios to clearly depict all possible options and recommended courses of action

Sharjah, United Arab Emirates

• Analysed, documented and improved the new product development process involving cross-functional team involving marketing, sales, distribution, finance and advertising agency
• Initiated monthly review of Nielsen data and shipments data to analyze results against business objectives; led quarterly review meetings to revisit business plans and change market strategy based on outcomes
• Utilized strategic and analytical thinking to modify or select the most suitable process that results in providing the marketing team with optimum solutions to business issues and challenges
• Supported SAP Consultants to document existing financial and accounting processes and developed policies and procedures related to development and support of new and ongoing systems

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