 Respond to customer inquiry and provide software solution according to requirement. Meet customers, provide demo and make sales of Software & IT products. Prepare quotation according to customer needs and proactive follow-up. Software Testing and Analysis under different cases to rectify faults, bugs and errors. Provide technical support and training for customers on various software products.

 Create and design reports for the Supervisors and Business Development Manager. Provide actionable data to the Head of Sales to make proactive business decisions. Keep track of the daily operations of all the departments in Sales and prepare various types of MIS Reports on a Monthly, Weekly and Daily basis. Assist the HR Department in preparing Payroll & Incentives calculation for Salesmen. Prepare Daily/Weekly and Monthly Business Reports for Credit Cards Department. Training Sales team in using ERP Application like Finn-one and LMS. Evaluate staff performance by productivity and send accurate timely report to manager. Conducting power point presentations for the meetings to evaluate business growth.

 Giving on-call support to Diebold ATM machines. Responsible for installing, configuring, troubleshooting and maintaining ATM machines. Answering calls from the banks and reaching them on spot for various kinds of support. Installation of required applications and activating the machines online. Testing various modules like card reader, printer etc and repair/replace them accordingly.