Full recruitment life cycle: - sourcing, calling, negotiating, closing, interviewing, offering and delivering candidates for assigned requisitions.Posting job on LinkedIn.Worked with Preferred Vendors and Direct Clients for Closures.Coached candidates on how to best present themselves in interviewsEstablish and maintain a solid working relationship with Account Managers as well as determine the needs of the Account Managers.Screening and testing profiles and short listing the right profile.Interacting/e-mailing to the screened/short listed candidates and checking their interest & availabilityScheduling technical/final interviews either with the technical panel or with the management group and follow up on the feedbacks.Interacting with the candidates and the Account Managers.Coordinating interviews & keeping a systematic record of the candidates who had attended the interview.Proficient at successful sourcing of candidates via Internet sources and online resume database.Experience in Visas – OPT, EAD, GC & USCReporting to the Account Manager for the Interview Status on a daily basis.Develop continuous pipeline of candidates to provide backup.Coordinate with other recruiters to ensure that as a team we rapidly identify quality candidates, reduce time to fill, build a diverse candidate database.Fulfill the client requirements by providing them best resources.

Full recruitment life cycle: - sourcing, calling, negotiating, closing, interviewing, offering and delivering candidates for assigned requisitions.Posting job on LinkedIn.Worked with Preferred Vendors and Direct Clients for Closures.Coached candidates on how to best present themselves in interviewsEstablish and maintain a solid working relationship with Account Managers as well as determine the needs of the Account Managers.Screening and testing profiles and short listing the right profile.Interacting/e-mailing to the screened/short listed candidates and checking their interest & availabilityScheduling technical/final interviews either with the technical panel or with the management group and follow up on the feedbacks.Interacting with the candidates and the Account Managers.Coordinating interviews & keeping a systematic record of the candidates who had attended the interview.Proficient at successful sourcing of candidates via Internet sources and online resume database.Experience in Visas – OPT, EAD, GC & USCReporting to the Account Manager for the Interview Status on a daily basis.Develop continuous pipeline of candidates to provide backup.Coordinate with other recruiters to ensure that as a team we rapidly identify quality candidates, reduce time to fill, build a diverse candidate database.Fulfill the client requirements by providing them best resources.

• Manage all the KPI data's like C-sat, SA, AHT, UT, CFA & Absenteeism of the advisors on daily basis.• Manage their quality scores for CE certifications.• Ensured script was always followed by team members on call. • Did spot-check listening in on calls to make certain team followed provided scripts• Motivate team of 20 to 25 associate to meet monthly goals and beat another team in the Center.• Responsible for daily metrics for aligned associates.

• Handling daily 100 - 120 inbound calls.• Answering customer inquiry, problems and guide them as per the information.• Responsible for maintaining daily data like AHT (Average time hold), C-sat (Customer Satisfaction) and Quality.• Taking daily briefing of updates from client side for all team members.