Currently, I'm working as Growth Executive for Devsinc. Generating new business and growth opportunities in the North America region. I worked for Tribe Consulting and T-sourcing as a Team Lead, I managed and oversaw the inbound operations team, ensuring the quality and efficiency of our services. I have successfully handled multiple projects and clients, delivering excellent results and satisfaction. I have also contributed to the improvement of our processes and systems, using my analytical skills and software engineering knowledge.I worked for Mindbridge Pvt. Limited as a Real-Time Analyst and as a Dispatcher, where I gained valuable experience in monitoring live operations in a contact center, reporting business insights, and coordinating with international teams.