Operations Supervisor
CurrentUtilizing QuickBooks and Microsoft Excel to download, import and process orders from multiple company websites, Amazon Marketplace/Prime, Costco Wholesale and other third party retailers.Communicate daily with 14 distribution centers including our onsite warehouse, to confirm receipt of orders and accuracy of fulfillment.Work with retailers', dealers' and onsite company customer service departments, as well as individual customers to troubleshoot any order-related issues.Follow-up with dealers and customers alike to provide order tracking information and contact FedEx regarding lost/damaged packages and schedule call tag pickups as needed.Perform any other assigned interdepartmental tasks.