Dynamic professional with expertise in operational leadership, client services, and sales, with a proven track record of managing teams, optimizing workflows and delivering exceptional customer experiences. With experience in property management, hospitality, and operations, I excel at anticipating client needs, mobilizing teams, and driving revenue growth through strategic sales and service initiatives.Skilled in recruitment, onboarding, and team management, I ensure cohesive performance and strong employee engagement. I bring expertise in managing high-volume customer service environments, delivering personalized client experiences, and streamlining processes to boost operational efficiency and customer satisfaction. Known for upselling and converting leads into loyal customers, I consistently exceed sales targets through deep product knowledge and proactive engagement. I seek to apply my skills in a sales or customer service role to drive business growth, customer retention, and team success.Key Skills: Process improvement, operational efficiency, workflow optimization, proactive problem solving, time management, project management, interpersonal communication, prioritization, customer service management, adaptability, team leadership, recruitment and onboarding, client relationship management, confidentiality, sales strategy, upselling, travel coordination, organization, customer satisfaction, complaint resolution, scheduling, training and development, billing and invoicing, customer retention, lead conversion, brand development, service quality assurance.