Fara Cosens-Vearncombe Email and Phone Number

As a project manager, I oversee projects from initial client consultation to installation. Proficient in computer-aided design, I create detailed plans aligning with building regulations. I negotiate project budgets, liaise with stakeholders for efficient scheduling, conduct property surveys, and strategically mine accounts to exceed sales targets, catering to industrial, commercial and retail clients. My role emphasizes a comprehensive approach, ensuring seamless coordination and exceeding client expectations.

As a Virtual Sales Consultant operating remotely from October 2021 to May 2023, I served as the primary contact for both B2B and B2C customers. My responsibilities included identifying customer needs and taking appropriate actions to increase revenue while maintaining compliance with DPA and FCA regulations. I excelled in upselling and cross-selling, fostering long-term relationships through strategic account mining and CRM utilization. Additionally, I investigated complaints in line with regulatory procedures, provided order support, and ensured prompt product and service delivery. My dedication to compliance extended to maintaining accurate records and conducting regular quality checks, minimizing the risk of audit failure. Continuous professional development and meticulous record-keeping of training, KPIs, and sales records were integral to my commitment to efficiency and excellence in virtual sales.

My duties included vigilantly monitoring the ingress and egress of staff and visitors at test sites, ensuring the smooth management of both vehicular and pedestrian traffic while upholding company policies and complying with relevant legislation and legal requirements.Functioning as a point of contact for customers, I provided guidance throughout the testing process to ensure its accuracy and appropriateness. Moreover, I conducted meticulous quality control checks on raw materials and actively participated in assembling COVID-19 test kits. My responsibilities extended to executing risk assessments, preparing and processing specimens for transportation, and implementing decontamination procedures—all executed with unwavering adherence to Health and Safety regulations and established guidelines.In this role, I exemplified a steadfast commitment to public health and safety, ensuring the seamless, precise, and protocol-compliant execution of all testing procedures. My contributions contributed to the efficient management of COVID-19 testing, delivering essential services during a critical phase in public health.

The role played a crucial part in supporting Public Health England's NHS Test & Trace initiative. As a vital member of the outbound team, I provided essential assistance to individuals and families affected by the coronavirus. Working in challenging conditions, I conducted my responsibilities discreetly, ensuring stakeholder satisfaction and meeting organizational objectives within specified timelines. My commitment to facilitating the outreach efforts of the Test & Trace program played a significant role in its success during a critical period in public health.

Medically discharged; due to an injury, I was unable to finish my phase one training and spent a brief period in a rehabilitation centre before departing from ATC Pirbright.

I spearheaded the curation of captivating exhibitions and orchestrated bespoke events in collaboration with external vendors, driving increased footfall. My strategic approach aimed to leverage these interactions, translating them into revenue growth that exceeded targeted KPIs.In addition to my curatorial responsibilities, I took the lead in organizing and delivering lectures and seminars on fine art topics. This educational initiative not only enriched the cruise experience but also contributed to building a knowledgeable and engaged audience. Crafting impactful marketing materials for distribution further enhanced the visibility of our offerings.My role extended to comprehensive inventory management, involving meticulous clientele mining to identify potential buyers and new opportunities within the cruise environment. Negotiating sales with clients and ensuring a seamless experience, I played a key part in maintaining a profitable venture.The logistical complexities of operating on maritime platforms required me to meticulously plan and liaise with multidisciplinary teams. This involved coordinating the transportation of art stock to various ports, including Southampton and international destinations. The successful execution of these logistics ensured the smooth running of operations, guaranteeing a profitable and aesthetically enriching cruise experience.Beyond my sales and managerial duties, I also fulfilled muster and safety duties, underlining my commitment to ensuring the well-being and security of both passengers and staff. My multifaceted role in maritime luxury sales management showcased a blend of artistic expertise, strategic planning, and operational acumen in a dynamic and unique setting.

I played a pivotal role as the primary point of contact for customers, adept at identifying their needs and taking strategic actions to increase revenue while surpassing targets and commercial KPIs. Leading by example, I supervised, motivated, and coached a team of consultants to ensure the achievement of individual targets, fostering both personal growth and professional development. My responsibilities extended to managing customer relations, handling complaints, overseeing cash handling and banking procedures, and conducting stock audits. Additionally, I prioritized compliance management, diligently adhering to the FCA framework, and contributed to maintaining regulatory standards through meticulous report writing. My tenure as Assistant Manager underscored a commitment to operational excellence, team development, and exceeding customer expectations.

I served as a liaison for client concerns, building and cultivating relationships by comprehending their industry, work culture, and ethics. My role extended to strategic account mining, fostering enduring connections and identifying opportunities through CRM. Engaging in proactive outreach, I conducted cold calling and headhunting, preparing and presenting CVs to clients. Additionally, I orchestrated and scheduled interviews, briefed candidates on roles and benefits, and meticulously managed applications, creating shortlists for client consideration. Recognizing the significance of a digital presence, I developed social media strategies to enhance brand awareness and engage potential candidates. My commitment to operational efficiency was evident through general administrative duties, ensuring the seamless day-to-day functioning of the recruitment process.