Farah Manna Email & Phone Number

Amman, Jordan

• Led a team of biomedical engineers in the installation, maintenance, and repair of medical equipment across multiple hospitals and clinics.• Developed and implemented service programs that improved equipment up-time and reduced repair costs, resulting in higher customer satisfaction and increased revenue.• Conducted training sessions for clinical staff on the proper use and maintenance of medical equipment, resulting in fewer equipment malfunctions and increased safety for patients.• Successfully managed complex projects, including the installation of new medical equipment and the upgrade of existing systems, on time and within budget.• Collaborated with sales and marketing teams to develop and execute customer outreach campaigns, resulting in increased sales and new business opportunities.• Conducted regular quality assurance checks to ensure that all medical equipment was operating safely and effectively, and implemented corrective actions as needed.• Developed and maintained relationships with key stakeholders, including hospital administrators, clinical staff, and equipment vendors, to ensure that all parties were aligned on equipment needs and service expectations.• Provided technical support and troubleshooting expertise to colleagues and customers, resolving issues quickly and effectively to minimize downtime and disruptions.• Stayed up-to-date with the latest advances in medical equipment technology, attending industry conferences and participating in continuing education opportunities to maintain a competitive edge.

Amman Governorate, Jordan

• Identified and contacted new medical equipment manufacturers to establish partnerships and secure distributorship contracts.• Negotiated favorable terms and conditions with manufacturers, resulting in increased revenue and profitability for the company.• Developed and executed strategic sales plans to achieve revenue targets and expand the company's customer base.• Conducted market research and analyzed industry trends to identify new opportunities and stay ahead of competitors.• Built and maintained strong relationships with key stakeholders, including manufacturers, distributors, and customers, to ensure alignment and collaboration.• Collaborated with marketing teams to develop and execute targeted campaigns that effectively communicated the value of the company's products and services.• Conducted product demonstrations and presentations to potential customers, providing technical expertise and addressing any questions or concerns.

Germany

During my training period at Maquet, I was tasked with improving the quality of video images captured by the Tegris medical device. To this end, I conducted research and developed a tool to facilitate the testing of video quality at both the input and output stages of the device.

Jordan

• Assisted senior biomedical engineers in the installation, maintenance, and repair of medical equipment across multiple departments.• Conducted regular inspections and performed routine maintenance on a variety of medical equipment, including realtime PCR device.• Collaborated with clinical staff to troubleshoot and resolve technical issues, minimizing downtime and disruptions to patient care.• Participated in team meetings and training sessions to expand knowledge of medical equipment and stay up-to-date with industry developments.• Conducted research and analysis on the performance of medical equipment to identify opportunities for improvement and enhance overall system efficiency.

Bachelor'S Degree, Biomedical/Medical Engineering

Bachelor'S Degree, Biomedical/Medical Engineering