Designated individual contributor to provide technical support for the Stopping Payroll Team, collaborating cross functionally to provide customer resolution• Establish good working relationship with internal/external departments to ensure timely completion of various tasks• Utilize Jira ticketing system to communicate directly with the end users to resolve the issue• Troubleshoot customer software issues in the Paycom database and its’ payroll software• Develop SQL and PHP code to optimize and rectify database issues in the payroll system• Develop user documentation for common/known software defects, following all standard operating procedures to ensure effective results on all workflows• Knowledge-share key ideas and principles as related to existing and/or new projects within the team• Involved in developing training material (i.e., process/standards/technology) for new grads• Conduct interviews to recruit new college grads into Paycom, as well as co-lead their orientation

Worked on Data Warehousing Project - Data Warehouse Design & Implementation in SQL Server 2018, T-SQL. Created Stored Procedures and Views• Developed, Debugged & Implemented SSIS packages and SSRS reports• Analyzed and developed documentation for stored procedures/jobs• Identified and fixed any issue(s) with stored procedures that reduced query run time from 4+ hours to less than 10 minutes • Developed modular SSRS report for sales agents that allowed them to directly access database information without submitting request to data team