Farhan Hameed Email and Phone Number

• I am leading a cross functional teams with responsibilities including managing the quality of our services, products and customer projects together with enhancing the knowledge of new resources. • My role includes automation of processes, defining KPIs, aligning business objectives with stakeholders, leading development activities from orders via web & EDI to settle, coordinating with external suppliers and partners for quality oriented E2E deliveries, new customer on boarding, documenting processes.• Coordinating and removing impediments between multiple stake holders from quality and business perspectives.• In my current role, I am supporting Product Owners and Scrum Master roles with Jira, creating sprint, managing backlog, sprint planning and retrospectives, user stories, scrum boards for managing burn down charts and measuring team velocity for better resource utilization and planning for continuous delivery.• I communicate directly with our suppliers and C-level executives for reporting, devising future road map and influencing decision making to achieve business goals. • Introduction of new tools, creating instructional videos for operational staff training, leading release toll gate meeting, introducing quality forum to bring a culture for learning and growing together. • I led multiple customer projects to save more than millions in cost and in implementing new solutions for our customers with in Europe.• I serve as a glue between cross functional team of developers, BA and operations, release management. • I am also knowledgeable with in Scaled agile SAFe and Six SigmaTools: JIRA, Miro, BI tools, EDI, logs, Postman for APIs, MS SQL, Visio, MS Project, Test rails, confluence, Agentransack, Notepad++, IT Strategy, planning and customer demos

Product Owner:Working for Erudition in collaboration with Chalmers innovation to develop a cross platform mobile-web product “Work Smart” for facility management companies in quick reporting of the complaints, by just scanning a QR Codes through smart phones. Responsible for portability testing, GUI testing, usability testing and bugs reporting before the product is shown to customers. Moreover, responsible for customer development and marketing.Tools: HTML 5, JQuery, MVC ASP.NET 4.0 and MS SQL Server, TFS, CSS3Project Manager for ToCommunicate ABClickSystem(Android App): To mark attendance by students themselves through Android phones using RFID and QR Code.• Executed test cases to verify the bug removal for student duplication.• Performed tests case to verify no sms should be sent to parent in case of legal absence.• Done boundary case analysis, usability testing, functionality testing, negative and positive testsTools: Eclipse- Juno, android framework (Lollipop)IT Consultant for Eco Power Logistics ABOnline transportation System: To get online orders for logistics• Developed a website from ground up• Integrated google map API to calculate cost using postal codes to receive orders.• Designed front end using CSS, JavaScript and master page Tools: ASP .Net 4.0, JavaScript and CSS

As an IT testing expert, I am responsible for defining Test process, managing test plans, Reviewing requirement specification on Confluence, documenting test cases for financial systems, test management and APIs testing for ensuring smoothly execution of heterogeneous systems together in a cloud based environment. Analyze logs for financial business transactions in Kibana for invoice collection, factoring, execution process, PEP and KYC(know your customer) . Supporting help desk with technical issues through Postman REST client and Help Scout. Moreover, I collect business statistics by running SQL queries in pgAdmin3 Tools: JIRA for defect management, Test Rail for testcase creation and reporting, Kibana to identify errors and issue through graphs/logs, Postman and swagger for APIs testing.

Worked with Samsung electronics in their mobile application development team for android development. Implemented an android service for downloading contents from an application store using eclipse 3.7.1 and Android 4.0• Meetings with different product leads to fulfill their requirements• Requirement management and system design• Development along with functional and performance testing

Development of an Electronic Proposal Box for Process Improvement:Worked in collaboration to Volvo Cars for an improvement in a product development process by effective communication. Performed a root cause analysis with requirement elicitation and specification according to IEEE standards for improvement. Applied Lean approach and developed a system to enhance the communication between the process owners and design engineers by adding a web-based collaboration system in .Net framework 4.0

Designing iphone applications in Objective-C, using XCode.• To collect and finalize the application requirements • To design and develop iphone applications of high performance • Creating interfaces with interface builder. • Analyzing memory leakages in Objective-C for iPhone OS 3.0.• Simulation of application using instrument simulator for testing • Application updation from iphone OS 2.0 to iPhone OS 3.0

Simulating a real time system for tracking of multiple UAV's simultaneously from ground control station.• Developed route planer and GPS data extractor modules for unmanned aircraft’s navigational system in C++ to analyze four different aircrafts simultaneously.• Rigorous testing from smoke, white and black box, functional and performance testing• Mosaicing of six maps of 60Kms to one highly efficient map.• Regular meetings with students doing company funded projects.