Fariba Buttafuoco Email & Phone Number

Miami, Fl, Us

Remote

Managing technology activities related to on boarding of a major client onto C&W technical stack in APAC

Managed portfolio of client technology initiatives and global programs. Collaborated with executives and senior management to optimize IT investment that supports strategic objectives.Forged relationships with major clients and ensured smooth transition onto C&W technology platform. Directed software development, information security, and network architecture enhancements. Solidified scope, formed program governance, monitored project plans, created KPIs, and executed financial management. Mentored program managers and scrum masters in standards and best practices and coached them in identifying risks and resolving issues.• Generated $10M annually and positioned the company as a front runner for real estate services to large financial clients by managing end-to-end formation and execution of strategic portfolio of over 20 projects and a budget exceeding $5.2M. • Accomplished a critical milestone for C&W’s long-term plan by onboarding first major financial client onto company’s technology stack. • Improved new client satisfaction by 40% thru re-engineering and automating processes to onboard new clients across technology and business teams.• Accomplished savings of $900k by partnering with senior leadership and establishing the roadmap to enhance client facing technologies, prioritize projects, and eliminate duplicates.• Increased efficiency by establishing the PMO in global HR organization and creating processes for demand management, enforcing standards, and developing reporting dashboards.

Miami, Florida

Spearheaded transformational programs, aligned cross-functional teams on vision and business goals, and crafted program structure. Directed teams through software development process using analytical and technical skills while following Agile and traditional project management methodologies. Developed project plans, resource allocation, KPIs, and accountable for financial management of $27M plus budget. Provided continuous updates on program health, risks, issues, and solutions to C-suite and executives. Mentored project managers in financial management practices.• Modernized 850 maintenance facilities in the U.S. and increased productivity 15% by replacing existing PO system with an ERP SaaS solution, upgrading and expanding network, deploying monitors with real-time maintenance progress, and enhancing processes within various departments. • Improved productivity by 20% and reduced technical maintenance cost by standardizing handheld devices at U.S. facilities. Directed team of application development, server support, network services, security, and engineering thru development, integration, QA, and deployment.• Managed the program to procure, operationalize, and deploy electric vehicles for the first time, with a cross-functional team spanning over 15 business areas, multiple vendors, and a major client.• Improved efficiency of PMO demand management by calibrating and streamlining the process.

Miami, Florida

Headed the program to standardize Point of Sale (POS) databases and panels across four vendors, integration into central system to normalize data, and load into global data warehouse. Partnered with regional executives and secured commitment of franchisees to the program thru building trust.• Improved marketing and product innovation plans and increased sales 25% by implementing a technically complex program which, for the first time, provided access to detail restaurant sales data at 15K restaurants in North America, EMEA, APAC, and LAC with the budget exceeding $12M.• As the key technology liaison, supported franchisees to implement the program by resolving technical roadblocks and vendor escalations while recognizing cultural differences.• Ensured sustainability of standardized solutions on POS platforms and spearheaded re-engineering of processes between Burger King headquarters and global offices, vendors, and franchisees.

Miami, Fl

• Managed upgrade of financial system from Oracle EBS 11i to R12, including revamp of Chart of Accounts and integration with the CRM system, with a distributed project team of 16.

• Transformed an at-risk SAP finance project in planning stage and successfully established a global Shared Service Center.• Led the team to define requirements for a global inventory system, formulated project’s strategic direction, and accelerated development and deployment by 3 months. • Decreased annual labor expense $2.9 million by managing configuration, implementation, and rollout of Labor Scheduling application to over 1000 restaurants in the US and Canada.

Bs, Computer Science

Master Of Business Administration - Mba, Business, Minor In Marketing