Product Owner
Current
Aug 2021 - Present
AeroLeads people directory · profile
Farid Abuzeid Email & Phone Number
Product Owner | Maximizing the Value Produced | Defining Stories | CI | Contributing to Vision, Roadmap & CX
at
JAGGAER
1 work email found
@ncr.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Product Owner | Maximizing the Value Produced | Defining Stories | CI | Contributing to Vision, Roadmap & CX
Location
Belgrade, Serbia, Serbia
Company size
Who is Farid Abuzeid? Overview
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Quick answer
Farid Abuzeid is listed as Product Owner | Maximizing the Value Produced | Defining Stories | CI | Contributing to Vision, Roadmap & CX at JAGGAER, a company with 991 employees, based in Belgrade, Serbia, Serbia. AeroLeads shows a work email signal at ncr.com and a matched LinkedIn profile for Farid Abuzeid.
Farid Abuzeid previously worked as Product Owner at Jaggaer and Tech Product Owner at Ncr Corporation. Farid Abuzeid holds Bachelor, Industrial Engineering With Management from Technical College, (Visoka Tehnička Škola ˝Novi Beograd˝).
Company email context
Email format at JAGGAER
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*@ncr.com
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AeroLeads found 1 current-domain work email signal for Farid Abuzeid. Compare company email patterns before reaching out.
Profile bio
About Farid Abuzeid
As a prolific IT professional, I enjoy Setting, Evaluating and Prioritizing project tasks to ensure efficient Product Delivery. Being always focused to excellence in all areas, I believe that Continuous Improvement is more than just a business-related concept.I possess hands-on experience in managing all stages of the Product Life Cycle, Implementation of Agile Principles, sound knowledge of Software Development, all supported with strong Communication abilities and Team spirit. I thrive in dynamic environment where my knowledge of Scrum methodology can be fully utilized and my experience in liaising between stakeholders and prioritizing sprint goals will maximize product value.
Current workplace
Farid Abuzeid's current company
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Jaggaer
8 roles
Farid Abuzeid work experience
A career timeline built from the work history available for this profile.
Tech Product Owner
Product owner for internal BMC Remedy ITSM tool, supporting Product manager on new features analysis, creating user stories for engineering teams.Prioritizing backlog user stories based on the roadmap and advising on features that should be added to the roadmap. Responsible for setting up and leading daily standups with engineering team and holding Sprint.
Oct 2020 - Aug 2021
Practice Manager
Ncr Corporation
Practice Manager for Service Desk/ Help desk, Customer Portal & Asset ManagementDevelop capabilities for SD/HD products, Customer Portal and Asset Management product.Based on customer requirements lead projects with ITS for developing required capabilities of products.Working closely with Product managers and providing information and assistance on.
Feb 2017 - Oct 2020
Incident/ Problem Management Process Owner
Ncr Corporation
Defining, implementing and governing the Incident Management process & procedures in adherence with global and local requirements for Global Managed Services Support teams (GMSS) supporting financial CFI customers.Coordinates the Incident Management process activities across GMSS teams.Introduced Remedy ticketing system to GMSS teams.Developed Incident.
May 2016 - Jan 2017
Ccc Supervisor
Managing 3 teams of 30+ direct reports in Belgrade, Serbia.Managing Service Delivery SLA’s & KPI’s for Retail Help Desk customers.Managing rota’s, holidays, schedules, training, & performance reviews for the UK Help Desk teams (TESCO UK, Marks & Spencer, UK Post Office). Manage the implementation of customer solutions/helpdesks functions within Retail Help.
Oct 2014 - May 2016
Help Desk
Help desk agent on TESCO UK account, one of the largest clients in the UK. HD Team resolving level 2 incidents received via E-Bond from customers L1 help desk in Bangalore, India.Provided remote resolution, meet SLA and respond to e-mail requests by customer or Account support. Conduct training for newly hired agents.From September 2012, acting Team.
Jan 2012 - Oct 2014
Technical & Video Coordinator
Pietra Bgd D.O.O.
Maintenance of PCs, network and company’s website. Providing technical support regarding LED screens to clients and IT support for other employees. Monitoring, maintenance and service of LED display. Creating banner animations which are displayed on LED screens. Coordination of technicians in the field according to the clients demands.
Oct 2007 - Jan 2012
Senior Technican
Pietra Union D.O.O.
Technical reconaissance, comunication with clients.Organising transport of men and equipment forthe assembly of the LED screen.Maintenance of PCs, network and company’s website.Creating banner animations for clients which are displayed on LED screens and adaptation of video materials to clients demands.
Jan 2005 - Oct 2007
Team & coworkers
Colleagues at JAGGAER
Other employees you can reach at jaggaer.com. View company contacts for 991 employees →
DS
David Sharples
Colleague at Jaggaer
Greater Guildford Area, United Kingdom, United Kingdom
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WG
Wilma Grace Francis
Colleague at Jaggaer
United Arab Emirates, United Arab Emirates
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FA
Ferhat Arel
Colleague at Jaggaer
Milan, Lombardy, Italy, Italy
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JA
James Adams
Colleague at Jaggaer
Homer, New York, United States, United States
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SH
Siyad Hamsa
Colleague at Jaggaer
United Kingdom, United Kingdom
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MB
Milica Bulic
Colleague at Jaggaer
Serbia, Serbia
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JH
J Hjhj
Colleague at Jaggaer
Cary, North Carolina, United States, United States
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ED
Enrico Del Grosso
Colleague at Jaggaer
Bergamo, Lombardy, Italy, Italy
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KB
Kristina Bono
Colleague at Jaggaer
Como, Lombardy, Italy, Italy
View →
NS
Nikola Surla
Colleague at Jaggaer
Belgrade, Serbia, Serbia
View →
David Sharples
Colleague at Jaggaer
Greater Guildford Area, United Kingdom, United Kingdom
View →
WG
Wilma Grace Francis
Colleague at Jaggaer
United Arab Emirates, United Arab Emirates
View →
FA
Ferhat Arel
Colleague at Jaggaer
Milan, Lombardy, Italy, Italy
View →
JA
James Adams
Colleague at Jaggaer
Homer, New York, United States, United States
View →
SH
Siyad Hamsa
Colleague at Jaggaer
United Kingdom, United Kingdom
View →
MB
Milica Bulic
Colleague at Jaggaer
Serbia, Serbia
View →
JH
J Hjhj
Colleague at Jaggaer
Cary, North Carolina, United States, United States
View →
ED
Enrico Del Grosso
Colleague at Jaggaer
Bergamo, Lombardy, Italy, Italy
View →
KB
Kristina Bono
Colleague at Jaggaer
Como, Lombardy, Italy, Italy
View →
NS
Nikola Surla
Colleague at Jaggaer
Belgrade, Serbia, Serbia
View →
1 education record
Farid Abuzeid education
-
Technical College, (Visoka Tehnička Škola ˝Novi Beograd˝)
FAQ
Frequently asked questions about Farid Abuzeid
Quick answers generated from the profile data available on this page.
What company does Farid Abuzeid work for?
Farid Abuzeid works for JAGGAER.
What is Farid Abuzeid's role at JAGGAER?
Farid Abuzeid is listed as Product Owner | Maximizing the Value Produced | Defining Stories | CI | Contributing to Vision, Roadmap & CX at JAGGAER.
What is Farid Abuzeid's email address?
AeroLeads has found 1 work email signal at @ncr.com for Farid Abuzeid at JAGGAER.
Where is Farid Abuzeid based?
Farid Abuzeid is based in Belgrade, Serbia, Serbia while working with JAGGAER.
What companies has Farid Abuzeid worked for?
Farid Abuzeid has worked for Jaggaer, Ncr Corporation, Pietra Bgd D.O.O., and Pietra Union D.O.O..
Who are Farid Abuzeid's colleagues at JAGGAER?
Farid Abuzeid's colleagues at JAGGAER include David Sharples, Wilma Grace Francis, Ferhat Arel, James Adams, and Siyad Hamsa.
How can I contact Farid Abuzeid?
You can use AeroLeads to view verified contact signals for Farid Abuzeid at JAGGAER, including work email, phone, and LinkedIn data when available.
What schools did Farid Abuzeid attend?
Farid Abuzeid holds Bachelor, Industrial Engineering With Management from Technical College, (Visoka Tehnička Škola ˝Novi Beograd˝).
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