Farid A.

Farid A. Email and Phone Number

Online Content Moderator @ TDCX
Kuala Lumpur, MY
Farid A.'s Location
Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Farid A.

I'm a highly motivated and adaptable individual seeking new challenges and opportunities. With a strong foundation in relevant skills and experience, I'm a quick learner who thrives in fast-paced environments. My interpersonal skills allow me to build strong relationships and collaborate effectively with diverse teams. I'm open to relocating or moving abroad to broaden my horizons and experience different cultures while immersing myself in dynamic work environments.

Farid A.'s Current Company Details
TDCX

Tdcx

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Online Content Moderator
Kuala Lumpur, MY
Website:
cognizant.com
Employees:
278214
Farid A. Work Experience Details
  • Tdcx
    Online Content Moderator
    Tdcx
    Kuala Lumpur, My
  • Cognizant
    Senior Content Analyst
    Cognizant Jan 2023 - Present
    Malaysia
    Working as Senior Content Analyst (Google-Indonesian Speaker) includes:● Assess and interpret data including advertising copy, web content, translations, product description, and printmedia.● Analyze their content to ensure accuracy and check it, paying careful attention based on the knowledge andprecaution provided by the client.● Examine the content's readability to ensure it reaches desired audiences in the desired manner.● Analyzing data and sorting relevant information while using excellent creativity and innovation skills.● Use various content metrics to evaluate readability, purposefulness, expressions, and the content’s impact onthe reader.● Compile data from different documents and translate them into an easy-to-understand format.
  • Cognizant
    Content Moderator Specialist
    Cognizant Jul 2023 - Present
    Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Working as Content Moderator (Google-Indonesian Speaker) includes:● Review and moderate user-generated content for compliance with community guidelines and legalrequirements● Identify and escalate potential safety or security risks to appropriate teams● Collaborate with cross-functional teams to develop and implement content policies and procedures● Analyze and report on content trends and user behavior to inform moderation strategies● Train and mentor new content moderators on best practices and company policies● Participate in regular team meetings and provide feedback on moderation processes and tools● Investigate and resolve user complaints and inquiries related to content moderation decisions● Monitor and respond to social media and online forums to maintain brand reputation and customer satisfaction● Conduct quality assurance checks on moderation decisions and provide feedback to team members● Stay up-to-date on industry trends and emerging technologies related to content moderation and online safety● Mental Health and Well-being: Be aware of the potential emotional toll of the job and take care of your mentalhealth, as content moderation can involve exposure to disturbing or distressing content.
  • Daramera
    Special Event Coordinator
    Daramera May 2013 - Present
    Federal Territory Of Kuala Lumpur, Malaysia
    As Special Event Coordinator is responsible for planning and executing various types of events, from corporate conferences and festivals. Key responsibilites: ● Understanding the client's vision and objectives.● Developing a comprehensive event plan, including budget, timeline, and logistics.● Researching and selecting suitable venues, and entertainment options.● Negotiating contracts with vendors and suppliers.● Managing vendor relationships and resolving any issues.● Coordinating event logistics, such as transportation, accommodation, and equipment rentals.● Managing event staff and volunteers.● Overseeing on-site operations and troubleshooting any problems.● Arranging the itinerary and workflow of the event (before, during, after)● Creating and managing event budgets.● Tracking expenses and ensuring that the event stays within budget.● Developing marketing campaigns to promote the event.● Managing social media and online presence.● Coordinating with PR agencies to generate media coverage.● Gathering feedback from attendees and stakeholders.● Analyzing the event's success and identifying areas for improvement.Achievement & Milestones ● Islamic Fashion Festival (IFF) in Kuala Lumpur, Jakarta, Marrakech, Dubai, Singapore and several countries from 2011 until 2020● Kuala Lumpur Fashion Week (KLFW) from 2014-2017● Fashion Show: Bulan Bintang Raya 2024, MOCA Museum of Kuantan 2024, Mara In Fashion 2022, Mara in Batik 2023, Melaka River Show 2022 etc..Private Show: Ceres Jewellery 2013, Alia Bastamam 2017, Bernard Chandran 2016, Rico Rinaldi 2016, Chanel Cruise 2013 and 2014, etc…
  • Genpact
    Process Associate
    Genpact Jul 2022 - Jan 2023
    Selangor, Malaysia
    Process Associate (Claims) - Indonesian Speaker● Perform operational tasks within customer servicing area. ● Provide efficient customer experience for Indonesia Country, in Device Insurtech company● Handling registration and follow up regarding on the repair status and pickup/delivery of the device● Handling all Inbound/Outbound, Email, Livechat and Whatsapp platform● Available System: BCS (Inbound/Outbound, LiveChat) | CRMZ (database) | Whatsapp (Livechat)
  • Nityo Infotech
    Technical Talent Acquisition Specialist
    Nityo Infotech Dec 2021 - Jul 2022
    Malaysia
    As Talent Acquisition Specialist in Recruitment Department: Providing full support as agreed with the Team Leader and Line Manager of Department, included (but not restricted to):● Job description creation● Candidate sourcing specialize in Information Technology (IT)● Candidate screening● Advise management on interviewing, hiring, and candidate evaluation● Handle all administrative tasks related to the candidate cycle, including reporting to governmental agencies and internal clients● Serve on the succession planning team● Work with the compensation department to determine a market rate salary for each new hire.● Provide guidance and forecasting for future hiring needs.Achievement & Milestones:● Being a Fresh Talent Acquisition, achieve tremendous remarkable within less than two (2) months periods● Closed 3 headcounts for multiple roles includes Front End Developer, System Analyst and Test Lead with 3 different top companies in Malaysia.
  • Iprice Group
    Office Management Executive
    Iprice Group Apr 2019 - Sep 2020
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    As Office Management Executive in People Operation: Providing full administrative support as agreed with the Team Leader and Line Manager of Department, included (but not restricted to)● Daily, Weekly, Monthly, and Yearly admin support.● Communication: Send correspondence emails and/or via Teams whenever team leader gave the permit, contract, reminder and announcement, assist miscellaneous need by following inquiry and feedback (staff and leadership), ensure total office operational in good conditions● Front desk support: ensure all necessary item in presentable, welcome and greeting visitors, answering call● Daily Walk-around: monitoring office area, ensure items in proper order, checking utilities supply, cleanliness● Inventory Supplies: manage order, contact supplier to provide full inventory item, equipment, foods and beverages, vending machine cart items, monitors, laptops, cables etc…● Arrangement Set-up: event supporting by People Ops, Teams meeting, office event coordination, seasonal festive celebration,● Document Control: Google form and helpdesk, any license and permit consist the government related, office library, ● Software Tools: Activate/deactivate access on Google Analytics, Ads, Search Console, Jira, Confluence, Receipt bank, Teams, Microsoft o365, operating system, configuration, applications● Finance: source company spend, compile report for team leads, permission on billing and invoice, weekly spending, additional equipment, ● Helpdesk Service: daily check on helpdesk and employee support, provide help via chat service/email-Teams, Outlook, ● Ad-hoc Tasks: weekly checking mailbox, pantry stock item, stationery stock, equipment, signage, notice board, any ad-hoc task provided by Team lead and the Line manager.
  • Y.S.P Industries (M) Sdn Bhd
    Office Administrator
    Y.S.P Industries (M) Sdn Bhd Jun 2018 - Apr 2019
    Kuala Lumpur, Malaysia
    As Admin and Marketing Executive in Marketing Division: Providing full administrative support as agreed with the Head of Department / Superior, included (but not restricted to)● Scheduling, organising and coordinating meetings and events.● Drafting correspondence and emails.● Preparation for meetings, documentation, reports, agreement, both internal and external stock movements● To advice of impending work deadlines for both internal and external commitments, e.g. daily sales report reports, sponsorship report, stock transfers within Malaysia, monthly itinerary, etc …)● Coordinating travel plans and accommodation.● To work with the administrative colleagues in providing a comprehensive administration support services to the division and company.● Support the Company’s Procurement, Communications and HR administration and recruitment process, as determined by the line manager.● Submit any particular documents that need approval from manager and head of department.● Provide full legal secretarial and administrative support to the legal team, running office errands, scheduling meeting.● Liaise with other departments and external parties where necessary.● Participate event team to provide marketing penetration and support towards customers and end user.● Provide call and chat services whenever receive from sales representative by updating them the information needed.● Ad hoc task would be assign by the supervision manager.Achievement & Milestones:● Annual Sales Conference by Y.S.P SAH Industries (M) Sdn Bhd.● Annual Quarterly Lunch for Marketing Division Department.● Annual Running Event in conjunction with Shine Health Run day.● Nuvit Sponsorship for Diploma Fashion Show in conjunction with Fashion & Design Department of UiTM Seri Iskandar.● Farm In The City and Zoo Negara Roadshow.
  • Eang Chun Motor Sdn Bhd
    Media Marketing Specialist
    Eang Chun Motor Sdn Bhd Jul 2016 - Nov 2017
    Kuala Lumpur, Malaysia
    As Media Marketing Executive: • Marketing and advertising for the company products through On-line base (Facebook, Mudah.my, etc..) • Communicate and replying customer needs via email, chat and Social Media platform when they require product information. • Always updating latest product to ensure everything must be in the correct timeline. • Creative in design for advertising purpose. (Adobe Photoshop & Illustrator). • Follow up customer purchase status and keep updating customer whenever their product have been deliver to exact places. • Manage stock and administrative job scope. (Excel, PowerPoint, Word) • Ensure each customer receive the product that they had purchase. • Liaise with the manager to ensure every task must be complete. • Liaise with the expert accountant for placing price for each product involve before publishing them. • Filling and minor work.

Farid A. Education Details

Frequently Asked Questions about Farid A.

What company does Farid A. work for?

Farid A. works for Tdcx

What is Farid A.'s role at the current company?

Farid A.'s current role is Online Content Moderator.

What schools did Farid A. attend?

Farid A. attended Universiti Teknologi Mara, Smk Pandan Jaya.

Who are Farid A.'s colleagues?

Farid A.'s colleagues are Shweta Paul, Akhil Malik, Gomathi N, Arindam Karmakar, Deepa C, Tanuj Batra, Jesai Ali.

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