Fariha Mahmood Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Leading TA programmatic excellence through experimentation, innovation and effective implementation of new architecture that drives enhanced speed, quality, data, impact and inclusion.

Chicago, Il, Us

• Developed and implemented a global talent acquisition digital & people strategy to enhance candidate, hiring manager, and recruiter experience.• Established and managed the talent acquisition portfolio management framework, fostering cross-functional partnerships for effective integration.• Led project teams in multi-year implementations to achieve a 5-year roadmap for diverse talent personas.

Houston, Texas, Us

• Developed recruitment programs for individuals with barriers to employment to address business challenges of talent shortages and high turnover. $900K 1st year savings. • Supported expansion throughout the U.S/Canada, fostered relationships between market areas & nonprofit organizations, and site launches to meet program standards. • Implemented change management to minimize transactional to transformational impact in career progression, retention, culture shift, and community influence. • Negotiated contracts of consultants/organizations. • Supported HR projects, including HR/Digital Transformation, HR Strategy road maps. • Enhanced cross functional systems and processes for specific demographics.• Optimized Talent Stack: AI centric Career site, short apply process that reduced apply from 45 minutes to 5 minutes which increased conversion rate by 40% in the 1st year and led the company to win yearly CandE Awards, internal mobility platform, CRM, and referral program while integrating with current technology.• Supported automation concept for sourcing, screening, and scheduling of recruiting life cycle. • Guided implementation in streamlining analytics, video/voice2text interviewing, job board integrations, texting onboarding capabilities, and integrative Talent Advisor playbook.• Created training guides, process maps, & documentation for systematic and process changes. • Analyzed business processes, conducted SWOT analysis, and developed resolution.

Houston, Texas, Us

• Project Lead - Developed scripts and build infrastructure, implement productions, provide ongoing maintenance, and create/deliver trainings for system processes to enhance full cycle recruiting. • Oversaw operational and strategic direction of applicant tracking system and Recruiting process.• Created yearly training calendar to better assist Talent Advisor needs. • Provided ATS solutions based on functional needs.• Enhanced candidate, hiring manager, and recruiting experience by providing efficient tools. • Liaison with third – party vendors, RPO and Social Media platforms.• Identified problems, suggested solutions, and determined associated costs when negotiating contracts.• Created reporting to provide analysis to Leadership team, as well as to improve ROI, functionality of Talent Advisor, and bottom line.

Houston, Texas, Us

• Resolved technical issues/determine rehire eligibility for candidates and the Talent Department.

Houston, Texas, Us

• Scheduled candidates for interviews with hiring managers, including in person, phone, and web based interviews. • Meet, greet and escort candidates to interviews• Facilitates candidate travel.• Avail self to candidate to answer logistical questions regarding interview process and provides interview preparation.• Assisted candidates in interview preparation.• Drove communication between the candidate, hiring manager and recruiter during the interview phase of the process.• Initialized self-learning of processes and procedures.• Participated in Recruiter Training and Mentor Relationship.• Managed quality control of high volume of job descriptions for Taleo (Applicant Tracking System) and SharePoint.• Assisted the Director of Talent and team of Senior Recruiters with Greencard processes. • Researched talent acquisition best practices and searches for innovative recruitment solutions.

Houston, Texas, Us

• Assisted Corporate HR coordinators with personnel files. • Managed Corporate Human Resource’s file rooms consisting of over 5,000 files.• Audited all confidential files for loyalty agreements.

• Guided creation of organization's infrastructure directly with the CEO/board• Created job descriptions and screened over 30 certified counselors and volunteers.• Assisted board members with revamping website and communicating with volunteers.• Utilized technical knowledge to increase traffic on company website.

• Enabled efficiencies in processing sales to deliver products timely ultimately driving increase in revenue stream.• Provided proactive and personalized service targeting issues including returns and exchanges.• Forecasted demand and worked with diamond/gold wholesalers to ensure adequate supply.• Introduced multiple systems to manage inventory and production.

• Executed office opening/closing procedures; oversaw operations.• Received patients and performed pre-workups. Instructed patients on proper use of eyewear.• Trained new employees on policies and procedures. Verified and processed insurance