Raul I. Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Leading the strategic planning, implementation, and management of digital technologies and processes to improve business operations, enhance customer experiences, and drive innovation that enables the enterprise Procurement strategy.

Chicago, Il, Us

Key accomplishments in this role include: - Creation of a Procurement Compliance dashboard to proactively monitor and report 11 KPIs associated with risk areas such as policy adherence, functional training, contract conditions, and internal audits- Overhaul of the Procurement Onboarding program by improving functional learning objectives, streamlining execution of the program, contributing to an increase in procurement employee engagement scores● Cultivated stakeholder relationships across regional and global Procurement category teams as well as cross-functional business partners● Foster continuous improvement mindset by systematically reviewing processes to identify and assess incremental improvement opportunities● Created and launched Procurement Capability Model, a tool to map skillset for the Procurement population and subsequently leveraged to develop the Procurement Academy training plan● Launched the Kraft Heinz category & sourcing methodology for the North America Procurement teams, enabling them to systematically manage supply chain in alignment with the enterprise strategy and embedment with the organizational core values● Delivered Procurement Onboarding and training sessions every 8 weeks to all Procurement new joins● Sourced L&D suppliers from RFP to post-program evaluations for internal procurement trainings● Dual-hatted as Digital Project Lead implementing a worldwide procurement spend analytics tool spanning across thirty-one countries and six ERPs● Created and launched the first annual Compliance Certification program which maps out knowledge-based risk areas and drives improved training programs● Delivered compliance trainings covering policy requirements, in addition to Ariba best practices, supplier risk prequalification, and Ethics & Compliance due diligence

Ashburn, Virginia, Us

Reported directly to the VP of Global Operations and CEO, I manage key client accounts globally. I manage the successful execution of Procurement-as-a-Service (PaaS) and along with other specialized procurement projects such as: sourcing, tail spend management, procurement helpdesk outsourcing, tactical/spot-buy programs, spend analytics, and BPO.● Successful execution and delivery of 80+ national and global projects addressing over $250M in spend overall and identifying 16% in savings● As the architect and global team leader for a brand name client, created American and European tail spend helpdesks and compliance program addressing $78.7M in spend, producing $2.8M in savings and reducing tail-spend by 50%● Collaborated with client business, procurement, and technical stakeholders; also engaged with client CPO, CTO, COO, and CFOs● Lead and coached 5-12 member teams of direct reports scattered throughout Europe and North America across a variety of projects● Broad experience in Indirect categories, particularly in: IT & Telecoms, CWF, HR, MRO, and Direct category Packaging

Promoted to Senior Project Manager, managing and executing procurement projects for high-complexity sourcing events and SME for strategic client engagements.Created and project managed Procurement solutions that achieved 15% in savings on average manifesting hard savings for clients by creating efficiencies and standardizing like: - Identifying and realizing savings - Data collection and specifications development - Spend reporting highlighting addressable spend - Supplier consolidation - Improving contract KPI and SLA supplier requirements - Establishing standardized sourcing methodologies and templates - Supplier eAuction adoption and best practices

Managed and executed sourcing projects using 7-step sourcing process. ● Created new format to negotiate temporary labor markup rates using online auction platform for a client in the automotive industry; addressing $6.7M in spend, and producing 3% in savings from incumbent suppliers● Developed a margin optimization tool identifying over $1M in savings for client spend portfolios

Chicago, Il, Us

Managed and modernized customer-facing technologies for the state of Illinois electric utility company.● Streamlined routine reports and tasks using VB scripts and macros, effectively reducing daily processing time by 60%● Improved functionality for customer service phone service, resulting in a 21% increase of completion rates for automated self-service transactions● Created MS Access databases, reports, and queries to maintain & report all historical VRU call data● Created a change control management model and governance team for VRU channel (voice response unit)● Mapped and charted the full customer journey and experience to aid in troubleshooting and management of customer phone system (call-flow diagrams)

Chicago, Illinois, Us

Managed a national call and data processing center with up to 60 direct reports for a national staffing firm. Lead ramp-up recruitment operations for 11 Amazon warehouse facilities across the U.S.

Washington, Dc, Us

Honorably served for 5 years in the military, operating in various roles: infantryman, electronics technician, and intelligence gathering. ● Received several commendation and outstanding performance medals for exemplary and outstanding performance in the field of electronics maintenance● Completed multiple global expeditionary operational deployments, awarded Combat Action Medal● Inspected, maintained, repaired sensor surveillance and counterintelligence equipment● Upgraded and maintained new software and hardware for UHF, VHF, and SATCOM communication equipment● Provided technical assistance and training to the operators● Maintained training material and Standard Operating Procedures (SOP) documentation● Tools Chief; managed the maintenance and inventory of all tools and electronics test equipment● Served as marksmanship rile-range coach for 8 months prior to service departure● Completed four deployments ranging from 6 months to 1-year intervals supporting and participating in several overseas operations with expeditionary units; including Operation Iraqi Freedom and Operation Enduring Freedom

Bachelor Of Science (B.S.), Biology

Associate'S Degree, General Education