Lisa Farmer Email and Phone Number
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Starting my career as a librarian, I have been able to transition my “reference interview” skills into requirements gathering as a business systems analyst. As an analyst and a librarian, I have been the project or team lead on several high profile projects, proving to be a reliable asset during the project life-cycle. My diverse skill-set has provided me the opportunity to work for and advance with a recognized third-party administrator amongst the nations largest life insurance carriers, a large library vendor listed in the Forbes Magazine top 200 privately held companies, a large urban academic institution (19,000 FTE), and the second largest law firm in Toledo, Ohio (70 attorneys). I am seeking positions where I can continue to build my skills and contribute to projects that have impact within the company, big or small, as a business analyst.Specialties: • Proven history of working with business owners to develop solutions to streamline operations • Skilled at working through complex problems resulting in long-term solutions• Experience with real-time training formats • Extensive history conducting business and legal research • Developed and managed technology training curriculum• Ten + years experience with workload and office process management• Strong communication skills and a commitment to providing quality information service • Knowledge of information technology and proven adaptability to new programs
Amtrust Financial Services, Inc.
View- Website:
- amtrustfinancial.com
- Employees:
- 3575
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Product Manager IiiAmtrust Financial Services, Inc. Apr 2024 - PresentUnited States -
Product Manager IiAmtrust Financial Services, Inc. Apr 2023 - Apr 2024United States -
Product ManagerAmtrust Financial Services, Inc. Oct 2021 - Apr 2023 -
Business Systems Analyst IiAmtrust Financial Services, Inc. Nov 2019 - Oct 2021Cleveland, Ohio-In consultation with management, research and develop work-load for development team which includes on and off-shore developers and QA-Cultivates a team approach as the lead of an agile development team through agile ceremonies with a diverse group of members -Spearheads solutions and team for complex production issues-Mentors junior BSA, QA, and developers on approach to solutions, data extraction, and analysis-Boosts confidence for IT with business partners through daily interaction, solutioning, and impact analysis-Partners with business to identify areas where technology could enhance business workflow-Expertly present issues and solutions through story-telling with data and diagrams -
Business Systems AnalystSelman & Company Aug 2015 - Nov 2019-Lead IT relationship with business-owners to help streamline complex workflows -Business and functional requirements gathering and development-Guide UAT initiatives with business owners-Implement structured testing strategies to allow for regression testing as development builds are promoted to production sites -Lead large-scale conversions of keystone insurance products from external partners-Perform analysis of conversion data to determine quality of data-set and implement corrective measures on data-Perform data analysis, QA testing and data validation for business conversions -
Systems Administrator SupportSelman & Company Feb 2015 - Aug 2015Cleveland/Akron, Ohio Area-Provided production support on systems and reporting-Assisted data analyst on reporting trouble-shooting-Responsible for generating reporting on older systems -
Administrative AssistantCharles E Smith Jewish Day School Jan 2010 - Jan 2013-Supported the administrative needs of one director, two vice principals, and school principal-Developed and managed after-school programs-Organized and planned annual 3-day field trip to New York City for sixth-grade class and chaperones (approximately 120 people)-Facilitated new software use to develop STEM class schedules for the entire fifth- and sixth-grade classes-Became administrative expert on grading system which included modifying the report card design and any other reports needed by administration -
Training Specialist & Documentation SpecialistEbsco Industries Sep 2005 - Jul 2009-Trained internal and external customers in the use of Web-based electronic resource management and access tools resulting in increased customer sales and retention -Developed advanced and specialized training curriculum for major consortia which provided more extensive understanding of use and state-wide marketing of products -Created matrices to track workflow associated with product releases allowing documentation to be updated within two weeks of enhancement releases-Wrote and maintained audiovisual demonstrations of products and services extending the reach of our training statistics-Collaborated with stakeholders on product development providing expert end-user experience-Prepared and advised on documentation for product updates, enhancements and news releases ensuring that the documentation expertly depicted the purpose of the product enhancements
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Admissions Associate And Financial Aid SpecialistVirginia College Oct 2004 - Aug 2005Birmingham, Alabama, United States-Assisted students secure Title 4 funding and explore alternate financial aid options-Prepared and submitted financial aid packages in a timely manner in order to remain in compliance with federal and state laws-Developed interest in school through on-campus interviews and weekly phone or email contact with future students -Coordinated enrollment process for students resulting in increased customer sales and retention -
Business LibrarianUniversity Of Toledo Mar 2002 - Aug 2004Toledo, Ohio, United States-Developed, implemented, and assessed instruction, collection development, and outreach activities to the College of Business resulting in increased individual instruction appointments, joint faculty discussions to evaluate collection, and extended reference hours dedicated to business students-Assisted College of Business faculty with research agendas such as finding primary financial statistics, local market demographics, competitive intelligence reports -Taught information literacy skills and library instruction in all requested College of Business courses, including first year instruction courses and advanced level marketing and finance research to MBA students -Published reviews of business and legal publications resulting in professional exposure -Successfully instituted state-wide business specialty real-time chat reference program through the state academic library consortium -
Law LibrarianEastman & Smith Ltd. Mar 2000 - Mar 2002Toledo, Ohio, United States-Conducted in-depth legislative history research for all practice areas allowing attorneys to focus their time on client development-Generated competitive intelligence reports on corporations which produced evidence in cases that were subsequently ruled in client favor-Designed tax research training seminars for attorneys which was approved for continuing legal education credit by the Ohio State Bar Association -Prepared and managed a $200K collection and resource budget -Designed and implemented use of automated library catalog resulting in easier library management and access-Researched and collated marketing reports for Marketing Committee allowing management to make educated marketing decisions-Served as creator and editor of quarterly firm newsletter -Participated as consultant on the use of information technology within the firm -Guided the development of firm web presence
Lisa Farmer Skills
Lisa Farmer Education Details
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Library & Information Science -
Music Performance
Frequently Asked Questions about Lisa Farmer
What company does Lisa Farmer work for?
Lisa Farmer works for Amtrust Financial Services, Inc.
What is Lisa Farmer's role at the current company?
Lisa Farmer's current role is Product Manager at AmTrust Financial Services, Inc..
What is Lisa Farmer's email address?
Lisa Farmer's email address is li****@****oup.com
What is Lisa Farmer's direct phone number?
Lisa Farmer's direct phone number is +144040*****
What schools did Lisa Farmer attend?
Lisa Farmer attended Kent State University, Cleveland State University.
What skills is Lisa Farmer known for?
Lisa Farmer has skills like Training, Research, Management, Project Management, Community Outreach, Information Technology, Leadership, Business Analysis, Functional Requirements, Requirements Gathering, Production Support, Data Analysis.
Who are Lisa Farmer's colleagues?
Lisa Farmer's colleagues are Mike Z Email-Amtrust, Clifford Jenkins, Jennifer Gehrke, Carol Swirsky, Joseph Napolitano, James Lee, Cpcu, Arm, Au, Tiffany Armstrong, Msn, Rn, Ccm.
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Lisa Farmer
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