Lisa Farmer Email & Phone Number

United States

United States

Cleveland, Ohio

-In consultation with management, research and develop work-load for development team which includes on and off-shore developers and QA-Cultivates a team approach as the lead of an agile development team through agile ceremonies with a diverse group of members -Spearheads solutions and team for complex production issues-Mentors junior BSA, QA, and developers on approach to solutions, data extraction, and analysis-Boosts confidence for IT with business partners through daily interaction, solutioning, and impact analysis-Partners with business to identify areas where technology could enhance business workflow-Expertly present issues and solutions through story-telling with data and diagrams

-Lead IT relationship with business-owners to help streamline complex workflows -Business and functional requirements gathering and development-Guide UAT initiatives with business owners-Implement structured testing strategies to allow for regression testing as development builds are promoted to production sites -Lead large-scale conversions of keystone insurance products from external partners-Perform analysis of conversion data to determine quality of data-set and implement corrective measures on data-Perform data analysis, QA testing and data validation for business conversions

Cleveland/Akron, Ohio Area

-Provided production support on systems and reporting-Assisted data analyst on reporting trouble-shooting-Responsible for generating reporting on older systems

-Supported the administrative needs of one director, two vice principals, and school principal-Developed and managed after-school programs-Organized and planned annual 3-day field trip to New York City for sixth-grade class and chaperones (approximately 120 people)-Facilitated new software use to develop STEM class schedules for the entire fifth- and sixth-grade classes-Became administrative expert on grading system which included modifying the report card design and any other reports needed by administration

-Trained internal and external customers in the use of Web-based electronic resource management and access tools resulting in increased customer sales and retention -Developed advanced and specialized training curriculum for major consortia which provided more extensive understanding of use and state-wide marketing of products -Created matrices to track workflow associated with product releases allowing documentation to be updated within two weeks of enhancement releases-Wrote and maintained audiovisual demonstrations of products and services extending the reach of our training statistics-Collaborated with stakeholders on product development providing expert end-user experience-Prepared and advised on documentation for product updates, enhancements and news releases ensuring that the documentation expertly depicted the purpose of the product enhancements

Birmingham, Alabama, United States

-Assisted students secure Title 4 funding and explore alternate financial aid options-Prepared and submitted financial aid packages in a timely manner in order to remain in compliance with federal and state laws-Developed interest in school through on-campus interviews and weekly phone or email contact with future students -Coordinated enrollment process for students resulting in increased customer sales and retention

Toledo, Ohio, United States

-Developed, implemented, and assessed instruction, collection development, and outreach activities to the College of Business resulting in increased individual instruction appointments, joint faculty discussions to evaluate collection, and extended reference hours dedicated to business students-Assisted College of Business faculty with research agendas such as finding primary financial statistics, local market demographics, competitive intelligence reports -Taught information literacy skills and library instruction in all requested College of Business courses, including first year instruction courses and advanced level marketing and finance research to MBA students -Published reviews of business and legal publications resulting in professional exposure -Successfully instituted state-wide business specialty real-time chat reference program through the state academic library consortium

Toledo, Ohio, United States

-Conducted in-depth legislative history research for all practice areas allowing attorneys to focus their time on client development-Generated competitive intelligence reports on corporations which produced evidence in cases that were subsequently ruled in client favor-Designed tax research training seminars for attorneys which was approved for continuing legal education credit by the Ohio State Bar Association -Prepared and managed a $200K collection and resource budget -Designed and implemented use of automated library catalog resulting in easier library management and access-Researched and collated marketing reports for Marketing Committee allowing management to make educated marketing decisions-Served as creator and editor of quarterly firm newsletter -Participated as consultant on the use of information technology within the firm -Guided the development of firm web presence

Master, Library & Information Science

Activities and Societies: American Library Association (ALA) - Treasurer 1999 – 2000 Graduate Student Senate - Senator 1999 – 2000 Special.

Bachelor, Music Performance

Activities and Societies: Mu Phi Epsilon, International Professional Music Fraternity - President 1997 – 1998 - Recording Secretary 1996 –.