• Strategic Planning: Develop and execute comprehensive recruitment strategies aligned with the organization's goals and objectives. This involves analyzing workforce needs, forecasting hiring requirements, and implementing initiatives to attract top talent.• Team Leadership: Lead, mentor, and develop a team of recruiters, sourcers, and coordinators to ensure they are equipped with the skills and resources needed to meet recruitment goals. Provide guidance, coaching, and performance feedback to drive high performance and professional growth.• Talent Acquisition: Oversee the end-to-end recruitment process, including candidate sourcing, screening, interviewing, assessment, and selection. Ensure a positive candidate experience at every stage of the hiring process and effectively communicate the organization's employer brand.• Partnership with Stakeholders: Collaborate with senior leadership, hiring managers, and department heads to understand hiring needs, workforce planning initiatives, and talent requirements. Build strong relationships with internal stakeholders to effectively align recruitment efforts with business objectives.• External Partnerships: Build and maintain relationships with external partners, including recruitment agencies, job boards, universities, and industry organizations. Leverage external networks to access top talent pools and expand the organization's recruitment reach.• Continuous Improvement: Continuously evaluate and optimize recruitment processes, procedures, and systems to enhance efficiency, effectiveness, and candidate experience. Identify areas for improvement and implement innovative solutions to streamline recruitment workflows and drive results.

• Operations Management: Assist in overseeing day-to-day operations of the organization, ensuring smooth functioning across departments. Coordinate with department heads to implement operational procedures, optimize workflows, and achieve operational efficiency.• Team Leadership and Development: Provide leadership, guidance, and support to department managers and staff members. Foster a positive work environment, promote teamwork, and encourage professional growth and development among team members.• Strategic Planning: Collaborate with the General Manager and senior leadership to develop strategic plans, goals, and objectives for the organization. Contribute to strategic decision-making processes and initiatives to drive business growth and profitability.• Customer Service Excellence: Uphold high standards of customer service and satisfaction. Monitor customer feedback, address concerns or issues promptly, and implement strategies to enhance customer experience and loyalty.• Sales and Marketing Support: Support sales and marketing initiatives to drive revenue growth and market expansion. Collaborate with sales and marketing teams to develop strategies, promotional campaigns, and initiatives to attract customers and increase sales.• Risk Management: Identify potential risks and vulnerabilities to the organization and develop strategies to mitigate and manage risks effectively. Implement risk management policies, procedures, and protocols to safeguard the organization's assets, reputation, and interests.• Communication and Stakeholder Management: Maintain open communication channels with internal and external stakeholders, including employees, customers. Facilitate effective communication, address inquiries or concerns, and build positive relationships with stakeholders.

• Sales Strategy Development: Develop and implement strategic sales plans and objectives for the assigned region in alignment with company goals and targets. Identify growth opportunities, market trends, and customer needs to drive sales growth and market expansion.• Team Leadership and Management: Recruit, train, mentor, and manage a high-performing sales team within the region. Provide leadership, guidance, and support to sales representatives to ensure they meet or exceed sales targets and objectives.• Market Analysis and Intelligence: Conduct market research, competitor analysis, and industry trends analysis to identify opportunities and threats in the market. Stay informed about market dynamics, customer preferences, and competitor activities to make informed business decisions.• Sales Forecasting and Budgeting: Develop sales forecasts, budgets, and targets for the region in collaboration with senior management. Monitor sales performance against targets, manage expenses, and ensure adherence to budgetary constraints.• Product and Service Knowledge: Stay updated on product/service offerings, features, benefits, and pricing. Train sales teams on product/service knowledge, value proposition, and competitive differentiation to effectively position offerings and win new business.• Sales Reporting and Analysis: Generate regular sales reports, dashboards, and analysis to track key performance indicators (KPIs), sales trends, and performance metrics. Provide insights and recommendations to senior management for strategic decision-making.• Travel and Territory Management: Travel within the assigned region to meet with customers, attend sales meetings, and conduct sales presentations. Manage territory assignments effectively to maximize coverage and sales opportunities.