Farrah S. Email & Phone Number

Cypress, Ca, Us

Orange County, California, United States

Los Angeles, California

Managed as regional Associate Director of Admissions at the Los Angeles and Irvine campuses. Supported application, enrollment, and retention targets to meet campus budget goals by leading recruitment efforts and monitoring team activity. Ensured data integrity and compliance requirements were followed by monitoring reports, dashboards, student activity records, and recorded calls. Collaborated with senior management from Student Services, Financial Aid, Marketing and Admissions to improve recruitment strategies, ensure student satisfaction, and increase retention. Provided leadership, direction, and motivation to admissions counselors by implementing trainings, carrying out weekly coaching sessions, and promoting a teamwork environment.

Supported the training and development of the Admissions department through formal mentorships, hosted trainings, and new-hire interviews. Proven ability to manage a portfolio of 500+ students. Composed excerpts in our bi-monthly, admissions newsletter to communicate campus updates and success. Managed the CSPP Facebook page to ensure university-wide retention of newly admitted students as a member of the Social Media Advisory Committee. Collaborated with LA campus leadership to effectively manage and report applicant progress by leading campus meetings and managing the application review process.

Greater Los Angeles Area

Interviewed and qualified students for a variety of graduate degrees within the fields of education, business, and psychology.Provided exceptional counsel and customer service to prospective students throughout all stages of the admissions process via calls, emails, and student appointments. Recruited at on-campus events, program webinars, off-campus Graduate Fairs, and nationwide conferences to improve student outreach and marketing.Utilized Microsoft applications, CRM systems, and integrated business software systems to perform a wide range of administrative responsibilities including but not limited to managing reports, scheduling appointments, and distributing student enrollment/refusal letters. Proven ability to work efficiently and productively while managing 65% of total applications for the Los Angeles campus. Provided support and training on admission operations and techniques.Collaborated and executed alumni relations initiatives with the SD Director of Admissions as Team Lead with a select group of admission counselors. Strategized with directors and academic administrators, as a team member of the Strategic Planning Committee and the Los Angeles Executive Staff Council, to improve employee morale and business processes while the university undergoes a transition from a nonprofit to a benefits corporation.

Monterey Park, Ca

Utilized social networking sites, web based searches, and referrals to recruit candidates for various employment opportunities including but not limited to data entry, customer service, and human resources roles. Processed employee applications and qualified candidates for employment by conducting interviews, new hire evaluations, and reference checks. Consulted with senior management and HR Managers/Directors, through premise visits and marketing calls, to identify their employment needs and present our services.Matched qualified candidates with client job orders to ensure retention and customer satisfaction.

Ontario, Ca

Conducted a daily quota of goals including but not limited to outbound calls, interviews, and enrollments.Coordinated student appointments with other departments to successfully manage the enrollment process. Networked and built relationships with students in order to generate leads and continued outreach.Interviewed and qualified prospective students for the appropriate medical, business, and technical degrees that adhered to their interests, goals, and characteristics.

Recruited and qualified prospective students for the Clinical Forensic Psychology, Doctorate program.Coordinated recruitment events, such as Graduation Fairs, on-campus events, and hosted off-campus marketing and information presentations.Managed applicant files to ensure compliance with academic criteria and university requirements.Ensured new student preparation and retention by coordinating material for welcome packets and orientation meetings as well as team building events/activities.

Administered efficient filing systems that improved communications and work flow between employees.Marketed product and promotions to increase visibility of product in marketplace. Worked directly with customers by responding to inquiries regarding the product and providing troubleshooting advice. Oversaw accounts payables including but not limited to assisting the accounting department with collection calls.

Pomona, Ca

Recruited blood donors by advertising blood drives, running sign-up tables, and personally communicating information about the donating process. Carried out recruitment at colleges, universities, and hospitals.

Researched and analyzed data of competing schools to improve marketing and student outreach. Maintained and managed files for various employees within the CAPA department.Informed prospective students of opportunities within the program including but not limited to the creation and distribution of information packets.

Master Of Arts In Education And Education Specialist, School Psychology With Pps Credential And Concentration In Applied Behavior Analysis, 3.97

Bachelor'S Of Science, Psychology