Deputy Program Manager, System Architect, Engineering Program Manager & Chief Engineer
Current- I head a strategic, high-impact program portfolio for a complex production mission planning product, overseeing a 20-person team charged with implementing new capabilities and correcting deficiencies. I manage the.
- Providing exceptional client service, addressing non-technical and technical situations and skillfully resolving issues with contracts, financial reporting, customer communications and product deliverables while.
- Leveraging technical expertise and monitoring software trends to recommend opportunities for product improvement, integrating new technology and expanding capabilities for a key operational system.
- Utilizing Kanban processes within development cycles, resulting in successful product delivery into customer environment with minimal defects.
- Promoting employee engagement by providing training, mentoring and coaching to enable professional development, educating on DevSecOps best practices and onboarding new engineering staff.
- Successfully navigating a challenging situation with a key client, facilitating dialog with leadership and establishing deadlines to enable progress and program execution.