Faruk Kütük Email & Phone Number

Istanbul, Turkey

Preparing projects for satellite earth stations from compression stage to modulations and antennas MPEG-2/4, SD/HD, 8bit/10bit compression systems DVB-S/S2 modulation systems. KU-band, DBS band and C-band RF systems. Fixed VSAT/DTH, drive-away/flyaway antennas. Technical surveillance of project implementations. Preparing progress reports.

İstanbul, Türkiye

Sales Specialist and Technician Thuraya Telecommunications Company• Visiting clients, making presentations, representing Teknomobil and products.• Implementing sales strategy and plan that will achieve the assigned account volume targets.• Managing and maintaining long term relationships with key accounts.• Creating and offering new solutions and/or services that will help the client to achieve its business objectives. • Following up with sector trends and developing new business opportunities.• Reporting , evaluating and consolidating customer needs over sales and sharing this detections with HQ periodically.• Submitting reports to management regularly regarding sales and customer visits.

Service Delivery Specialist,• Planning and implementation of network environment and infrastructure• Installation, configuration and maintenance of network devices.• Manages internal and external suppliers to ensure customer expectations are met. • Providing technical support function for customers and account teams. • Providing effective and ongoing communications to all project stakeholders. • Demonstrating cultural sensitivity and awareness of global business reality. Hands over the service to the Customer Care/Service Manager Units after the service delivery. • Acting as primary technical interface & specialist to customers during the Customer Provision Entry (CPE) installation/configuration, and performing the CPE configuration according to the customer’s requirements. Responsible for delivering the Key Performance Indicators (KPI). • Co-ordinating maintenance and repair of the telecommunications and ancillary electronic equipment.• CAT6E Cable Testing • Cable termination and clipping• Configuration of Cisco routers, switches• Responsible for monitoring network and management systems performance by identifying customer traffic and customer impacting system problems.• Working with BT partners and end customers to coordinate inter working testing and fault isolation / repair.• Analysing complex equipment problems and provide recommendations and coordination of repairs or replacement of associated faulty equipment.• Manages repairs requiring knowledge of procedures utilised within the international market place. Including recording data of significant complexity. • Analysing data and preparing reports detailing results. • Responsible for driving suppliers to repair on associated access circuit faults.

IT Network and Satellite Technician, • Installation, Configuration and Maintenance of Satellite Communication (VSAT,SCPC) systems• Installation, Configuration and Maintenance of Wireless Network systems• Installation, Configuration and Maintenance of Cisco routers and switches of corporate customers were established and made repairing and maintenance • CAT6E Cable Testing • Cable termination and clipping