Fary Ludewig Email & Phone Number

Cerritos, Ca, Us

Cerritos, California, United States

Cerritos, California

Irvine, California

Providing all Cash Management support and service functions, including but not limited to ACH, RDC, account analysis, general account maintenance, knowledge of ACH and Wire Transfer processing, sweep products, business ownership and governing documentation, online banking and other products available to commercial clients through the Cash Management offerings. Responsible for the support of the Sales team, tier one client support, setting up new services onto the online banking platform and assisting clients' in completing installation of RDS System.

Oc/La

Assist and support banking center manager in leading associates to meet and exceed performance targets, ensure the operational excellence of the center and create an excellent customer experience. Responsible for daily implementation of manager's directives, executing lobby leadership, observing banking center team in action through the eyes of the customer. Coach teams on the proper execution of key banking center plays while role modeling the desired behaviors. In manager's absence, assume operational responsibility for the banking center. Ensure banking center associates adhere to established policies, procedures and controls. Adhere to general bank regulatory procedures including BSA/AML as it pertains to “know your customer". Provide coaching, recognition, motivation and skill development to team associates on a consistent and daily basis. Assist in the performance evaluation of team and monitor them to ensure work is processed and performed in accordance with Bank policy and operating instructions. Ensure that bank overall operations are maintained consistent with operating standards.