Fathima Sona Email & Phone Number

Toronto, Ontario, Canada

* Analyze system requirements, user stories, and other documentation to develop, execute, and maintain detailed test plans, test cases, and test scripts for various software applications* Identify, document, and communicate software bugs, defects, and issues clearly and concisely, track and manage issues through to resolution using test management tools* Provide day-to-day support for resolving system issues and managing service requests.* Engage in design reviews to provide insights and suggestions on how to avoid potential quality issues, ensuring that all systems follow design best practices, particularly in custom software development projects* Worked with the Systems Analyst to develop and coordinate User Acceptance Testing (UAT) of new system changes with business teams.* Document test results and provide/present progress reporting to different stakeholder groups.

Waterloo, Ontario, Canada

* Configuring robot framework for UI Automation using Selenium Web Driver and Python* Developed front-end UI test cases and executed Automation testing for Sanity, improving test coverage by 35%.* Coordinate with cross-functional teams, including Product, and stakeholders, to gather and document product requirements and ensure timely delivery of product features with high user experience.* Ensured environments were maintained and optimized, resulting 30% reduction in environment-related issues.

• Directed the design, requirements analysis, development, automation, maintenance, documentation, and execution of quality assurance tests for web and mobile products, reducing defect rate by 35%.• Collaborated with scrum teams to analyze and find problems to validate solutions in different phases of SDLC.• Executed QA activities within Sprint and collaborated with development and business teams to plan, report, prioritize, and drive continuous improvement in different phases of the Software development lifecycle.• Conducted manual tests on APIs, web applications, mobile apps, and TV apps as required.• Performed Unit Testing, Regression Testing, Functional/Non-functional Testing, Integration Testing, APIs, and UAT to identify and mitigate potential issues before deployment.• Performed Accessibility testing on Web pages and PDF documents according to WCAG (Web Content Accessibility Guidelines) and PDF/UA standards.• Produced daily and weekly bug reports by tracking quality assurance metrics like defect densities and open defect counts and followed up with the development team on their fixes.• Identified Root Cause Analysis of defects after each release, focusing on those areas in the upcoming sprint release based on feedback, resulting 50% improvement in reducing recurring defects.• Managed a team of five, mentoring junior team members in identifying use cases, developing test cases, and performing execution, enhancing team skill set.• Championed, supported, and implemented Agile principles and participated in Agile Scrum meetings.• Work closely with the QA team to create quality-assurance standards and identify risk areas for defects.

Trivandrum, Kerala, India

• Conducted manual and automated tests by developing test strategies, test plans, test cases, and execution.• Involved in building a reusable Test-Driven Development Framework using tools like Selenium, JUnit, and TestNG.• Written test scripts to cover regression and complex scenarios, efficiently executing over 3000 UI test cases using Selenium in Maven integrated Gauge Framework, reducing manual effort by 65%.• Identified XPaths to precisely target elements, validate functionality, and maintain software quality.• Developed and integrated automated quality-assurance tests into continuous delivery and deployment processes using CI/CD tools like GitLab CI.• Recorded and tracked defects using tools like Jira, Radar, TestRail, and Zypher performed regression testing, and reported findings to the development team.• Performed manual testing for API using tools like POSTMAN and Swagger.• Extracted and analyzed data in a relational database using SQL queries to support test execution.• Created scenarios for API-based BDD tests in Karate Framework using Selenium, Java, and Cucumber.• Conducting tests across different browsers and devices to ensure compatibility and responsiveness.

Graduate Certificate, Information Technology

Bachelor Of Technology, Computer Science